Applying for a home - our promises
We will offer help and support to anyone who needs assistance in applying for housing, including advice about the lettings policy and any Choice Based Lettings Schemes operating in your area.
- Once an offer of accommodation has been made, all prospective tenants will be able to view the property, accompanied by a member of Regenda staff
- We will ensure that all properties are in good condition, as per our Empty Homes Standard
- We will aim to complete all repairs before you move into your new home. If there are any minor repairs outstanding, we will give you a date(s) for the completion of these repairs when you sign for the property
- If improvement works are due to be completed to your home, including kitchen and bathroom replacements and external wall insulation, we will carry out any works relating to these when the improvement work is due to take place.