Applying for a home - our promises

We will offer help and support to anyone who needs assistance in applying for housing; including advice about the Lettings policy and any Choice Based Lettings Schemes operating in your area.

  • Once an offer of accommodation has been made, all prospective tenants will be able to view the property accompanied by a member of Regenda staff.
  • We will ensure that all ready to let properties are in good condition (as per our Empty Homes Standard).
  • We will aim to complete all repairs before you move into your new home, but if there are any minor repairs outstanding, we will give you a date(s) for the completion of these repairs when you sign for the property.
  • Where we are planning improvement works we will wait until these are due before completing any related works.