Community Trigger

Members of the public who feel their complaints about anti-social behaviour have not been properly investigated can now trigger a review using a new tool under the Anti-social Behaviour, Crime and Policing Bill.

The tool, known as Community Trigger, gives the public the right to request a case review if:

• An individual has complained to the council, police or housing association about three incidents in the last six months and consider no action has been taken.

• Five individuals in the local community have complained separately to the council, police or housing association in the last six months about similar incidents of anti-social behaviour and consider no action has been taken.

• An individual has complained to the council, police or housing association about a hate crime once in the last six months and consider no action has been taken.

Community Trigger does not replace existing council, police, or housing association procedures, and should not be used to initially report anti-social behaviour.

To use Community Trigger, contact your Local Authority.