Mystery shoppers

Mystery shopper

Would you like to help us improve our services and make positive changes? Become a mystery shopper!


What is a mystery shopper?

A mystery shopper helps to check that we are delivering the Regenda Service Promises. You can do this role from the comfort of your own home!


Whenever you contact us, all we ask is that you complete a short survey that will tell us about your experience.


If you are interested in becoming a mystery shopper, you can start right away! Next time you contact us, or use a Regenda service, fill in the Mystery Shopper form.


What’s in it for me?

It’s a great way for you to get involved with Regenda, and have your say on how we deliver our Service Promises.

Not only that, each time you complete an inspection you will be entered in to a monthly prize draw to win £20 of Love to Shop vouchers!


For more information please call 0344 7360066 and ask for the Customer Experience team, or email