Have your say on our latest policies
Your views help us make better decisions about your home and your community.
When we're writing new policies or strategies or making big decisions, it's important that we hear what you think. It only takes a few minutes to share your thoughts, and your feedback really matters.
Between April and June 2025, customers took part in 10 consultations and gave 167 hours of their time.
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Soft Services
We're asking for your feedback on our latest Soft Services policy to make sure we are delivering services that do what you need them to do.
It will cover services such as:
- Window cleaning
- Gardening
- Communal cleaning
The consultation will take place:
- Thursday 22nd January
- 11am — 1pm
- The Foundry, Henry Street, Liverpool, L1 5AY.
Everyone who takes part in the consultation gets a £25 Love2Shop voucher.
If you'd like to take part, please email getinvolved@regenda.org.uk
Repairs Intervention Policy
We are renewing our Repairs Intervention Policy to improve how we manage repairs and deliver services to our customers. This policy uses data to help us make smarter decisions, respond more proactively, and enhance the overall quality of our homes and services.
Give your feedback using the Repairs Intervention Policy Survey (this link opens in a new tab.)
Repairs and Maintenance Policy
We’ve updated our Repairs and Maintenance Policy — and we'd love your feedback.
It covers:
- Responsive repairs
- Pest control
- Alterations
- Disrepair.
The consultation is taking place:
10.30am — 12pm
Wednesday 4th February
The Foundry, 42 Henry Street, Liverpool, L1 5AY
Your feedback will help us make sure the policy works for everyone.