Have your say on our latest policies
Your views help us make better decisions about your home and your community.
When we're writing new policies or strategies or making big decisions, it's important that we hear what you think. It only takes a few minutes to share your thoughts, and your feedback really matters.
Between April and June 2025, customers took part in 10 consultations and gave 167 hours of their time.
Repairs Intervention Policy
We are renewing our Repairs Intervention Policy to improve how we manage repairs and deliver services to our customers. This policy uses data to help us make smarter decisions, respond more proactively, and enhance the overall quality of our homes and services.
Give your feedback using the Repairs Intervention Policy Survey (this link opens in a new tab.)