Our performance

Our performance

Our performance

If you want to know how we’re performing and what we have achieved in the last financial year, our performance summary, financial report, customer promises’ and complaints posters are for you.

We publish our performance every year to tell you how we are doing against our corporate objectives. You can find our latest performance summary below or use the links further down for more details on our financial performance and how we are working to improve the customer experience.

Download our Performance report summary 2018-19

  1. image-financial statements.jpg Financial statements
  2. image-CUSTOMER PROMISES.jpg Customer promises performance
  3. image-vfm.jpg Value for money
  4. image-complaints.jpg Complaints performance