Tenant Satisfaction Measures

The Regulator of Social Housing has created a new system for assessing how well social housing landlords in England are doing at providing good quality homes and services.

They have introduced a set of tenant satisfaction measures (TSMs) that social housing landlords must report on.

You will be able to use these measures to understand how well your landlord is performing. They will also give the Regulator an idea of which landlords need to improve.

Download here: Regenda Homes -Tenant Satisfaction Measures