Safeguarding is the action that is taken to promote the welfare of children, young people and vulnerable adults to protect them from harm.

Safeguarding our customers is of paramount importance to Regenda, as we believe that every person, adult or child, has the right to live without fear or abuse in their own homes and communities.

We work to support those who are at risk of abuse and neglect, to do this we must look out for signs and indicators. We aim to work in a person-centred way by promoting empowerment and managing risk appropriately. This means treating customers with dignity and respect, seeking their views, supporting them to make choices and to take decisions for themselves, so they can live as independently as possible.