Safeguarding

Safeguarding means keeping people safe from harm. This includes children, young people and adults who may be at risk.

At Regenda, keeping our customers safe is very important. We believe everyone should feel safe in their home and community, without fear or abuse.

We support people who may be at risk of abuse or neglect. To do this, we look out for signs that something might be wrong. We treat everyone with dignity and respect, listen to their views, and help them make their own choices. This helps people live as safely as possible.

Abuse means treating someone badly.
Neglect means not giving someone the care they need.

Abuse or neglect can happen once or many times. It can be done on purpose or by mistake. Sometimes, it is also a crime.

Anyone can cause harm - a partner, friend, neighbour, carer, another customer, someone in a position of trust, or even a stranger.

If you think someone is in danger or needs urgent medical help, call 999 straight away and speak to the emergency services.

Domestic Abuse

There are a range of support agencies throughout the North West available to anyone who requires support due to domestic abuse:

National helplines:
0808 2000 247 (for everyone)
0808 801 0327 (bespoke advice for those who identify as male)

Merseyside
Liverpool Domestic Abuse Service: Liverpool Domestic Abuse Service (this is a link to another website) - 0800 084 2744
Merseyside Domestic Abuse Service: 07802722703 - Merseyside Domestic Violence Service (this is a link to another website)
Support4Men: Domestic abuse help Liverpool and Wirral — Support 4 Men (this is a link to another website)

Lancashire:
Fylde Coast Women’s Aid: Fylde Coast Women’s Aid (this is a link to another website) - 01253 596699
with support available for those who identify as male)

Greater Manchester and Cheshire:
End the Fear: 0161 636 7525 Rochdale - End The Fear (this is a link to another website)
Be Free: 01282 726000 BE FREE (PDVI) - PAC (p-a-c.org.uk) (this is a link to another website)
Bridges: 0800 328 0967/0161 331 2552 Bridges domestic abuse service in Greater Manchester - Jigsaw Support (jigsawhomes.org.uk) (this is a link to another website)
Cheshire Without Abuse: Home | My CWA, Cheshire 0300 123 5101
Trafford Domestic Abuse Service: 0161 872 7368 Trafford Domestic Abuse Services

If you feel that someone is at risk of abuse or neglect, you can inform your Housing Officer by contacting Regenda via the Contact Centre on 0151 703 3000 or by emailing safeguarding@regenda.org.uk.