Safeguarding

Safeguarding means keeping people safe from harm. This includes children, young people and adults who may be at risk.

At Regenda, keeping our customers safe is very important. We believe everyone should feel safe in their home and community, without fear or abuse.

We support people who may be at risk of abuse or neglect. To do this, we look out for signs that something might be wrong. We treat everyone with dignity and respect, listen to their views, and help them make their own choices. This helps people live as safely as possible.

Abuse means treating someone badly.
Neglect means not giving someone the care they need.

Abuse or neglect can happen once or many times. It can be done on purpose or by mistake. Sometimes, it is also a crime.

Anyone can cause harm - a partner, friend, neighbour, carer, another customer, someone in a position of trust, or even a stranger.

If you think someone is in danger or needs urgent medical help, call 999 straight away and speak to the emergency services.