Environmental services specifications

Cleaning, window cleaning and gardening services are provided by our in-house contractor, M&Y Maintenance and Construction.

There are three different specifications for cleaning; bronze, silver and gold. These have been determined by the need for specific sites in collaboration with staff who work within our communities. If you are unsure of the frequency of our visits please contact us and we will be able to let you know, as this varies depending on the needs of each site.

The specifications are to be adhered to by all contractors and all customers should expect the same service regardless of who is providing it.

If you are a leaseholder, you may not receive services from M&Y Maintenance and Construction. However, we will endeavour to provide schedules from external contractors and these will be displayed in communal areas.

The difference with bronze, silver and gold packages is the frequency of visits, the specification for each is the same.

Gold: Weekly - 52 visits a year
Silver: Fortnightly - 26 visits a year
Bronze: Monthly - 12 visits a year

Window Cleaning:
Gold: Monthly - 12 visits a year
Silver: Bimonthly - 6 visits a year at 2 month intervals

You can view the specifications via the links below.

Grounds Maintainance Specification (Regenda template).docx [docx] 3MB
Window Cleaning Specification (Regenda template).docx [docx] 3MB
Communal Cleaning Specification (Regenda template).docx [docx] 3MB
M&Y Gardening maintenance specification [pdf] 106KB