Report a repair

We've made it really easy to report you repair to us:

  • Online through the MyRegendaHomes portal
  • Call 0344 736 0066 Monday to Friday from 8am to 5.30pm
  • Email
  • Send us a private message on Facebook or Twitter (please do not share any personal information publicly over social media)

If you need an emergency repair (for example, you have a loss of heating, an uncontainable water leak or loss of power), please call 0344 736 0066. Our phone lines are open 24 hours a day, seven days a week for emergency repairs.

The response time for repairs is dependent upon the level urgency and you will be advised of this when you contact us.

A repair which requires an emergency response will be attended to within 4 hours. An emergency response may only be to make safe and any additional works to complete the repair may take place on a further appointment.