Changes to your rent

Social rent

Each year, social and affordable rents are updated. The change is based on inflation (called the Consumer Price Index or CPI) plus 1%. The Government sets a limit on how much rent can go up. In September 2023, CPI was 6.7%.

Secure tenancy

If you have a secure tenancy, your rent is checked every two years. This follows the rules in your tenancy agreement. Regenda will ask the Valuation Office to review your rent. You’ll get a letter when this is done.

Shared ownership (lease)

If you part-own your home, your rent is reviewed based on your lease agreement. The month and method used to work out the change can vary. Usually, homes in the same area follow the same rules.

Why is my rent changing?

Like many housing providers, our costs go up each year. To keep investing in good quality homes and services for everyone, we need to increase rent. This change will happen on the date in your tenancy or lease.

We don’t make a profit. Every penny goes back into services for residents — like repairs, home upgrades and support.

The amount of the increase depends on Government rules or your lease agreement.

How much will my rent go up?

Social rent: We review the rent every year using Government rules.

Secure tenancy: We review the rent every two years. You’ll get a letter after the Valuation Office checks your rent.

Shared ownership: We review the rent each year based on your lease.

How will I know about rent changes?

You’ll get at least 28 days’ notice for weekly rent or one month’s notice for monthly rent.

If needed, you’ll get a legal notice called: ‘Section 13(2) of the Housing Act 1988. Form number 4B’

This will show:

  • Your current rent
  • The new rent
  • The date the change starts

What if I think the increase in my rent is too much?

Please contact us on 0344 736 0066. We’ll explain why your rent is going up.

If you’re still not happy, you may be able to ask for a review by a Rent Tribunal. This is an independent group who will compare your rent to similar homes nearby. They can decide to lower or raise it.

This only applies if you got a Section 13 notice. The notice includes guidance on how to ask for a review.