Your rent and money matters

Your rent payments as very important. Paying your rent helps keep your home safe and comfortable. It also lets us look after the homes and services for everyone who lives here.

When you move in, you’ll get a full breakdown of what your rent and charges cover.

If you pay a service charge, this includes things like keeping shared areas clean, lighting the halls and heating spaces everyone uses. This is usually added to your rent, so you pay it all together in one bill.

We’ve made your Service Charge letter easier to understand. Each part of the letter is explained in simple language.

Click here to go to the Service Charge page for more information.

 

Give us feedback

We welcome your feedback on your Service Charge letters and whether you find them easy to understand. 

There are many ways you can give us feedback. Click here to go to our Feedback page.