Ways to pay your rent

Paying your rent helps keep your home safe and your services running smoothly. We offer lots of ways to pay, so you can choose the one that works best for you.

Need some help?

We want to make it as simple as possible to pay your rent. If you need any extra support, please contact us and we will be happy to help. Click here to visit the Contact Us page.

Pay by Direct Debit

The best way to pay your rent is by Direct Debit. This means your rent is automatically taken from your bank account, so you don’t need to remember to pay it yourself.

You can choose how often it’s paid:

  • Every week

  • Every two weeks

  • Every four weeks

  • Every month

To set it up:

  • Simply contact us to set up a direct debit
  • You can also set up your Direct Debit by registering for a My Regenda Homes account. Click here to visit the registration page.

Bank Holidays:

If your Direct Debit is due to collect on a Bank Holiday it will be collected the next working day – please ensure there are sufficient funds in your account to avoid bank charges.

Pay by phone

You can pay your rent using a debit or credit card by calling our automated payment line.

Call us on 0344 736 0066 any time — it's open 24 hours a day, all year round!

Make sure you have your rent account number ready when you call.

Pay online

You can pay your rent on the My Regenda Homes portal. Just go to the 'Make a payment' page.

If you already have an account, click here to visit the log in page. 

If you don’t have one yet, visit the registration page.

It’s quick, simple, and safe.

Pay by Standing Order

You can pay your rent by Standing Order. This means your bank will send your rent to us on a regular schedule.

Here’s how to set it up:

  • Ask your bank to help you set up a Standing Order

  • Or click here to fill out a Standing Order form

Don't forget to include your tenancy reference number when setting it up, so we know who the payment is from.

Pay at a Payzone

You can pay your rent in person by taking your payment card to:

You can pay using cash, debit card, or credit card.

It's a handy choice if you prefer to pay face-to-face or want to use cash.

Pay by cheque

You can pay your rent by sending us a cheque. Here's what to do:

  1. Make your cheque payable to Regenda Ltd

  2. On the back of the cheque, write:

    • Your name

    • Your address

    • Your tenancy reference number

Post your cheque to: Regenda Ltd, The Foundry, 42 Henry Street, Liverpool, L1 5AY