1. Home

  2. My Regenda Homes

  3. I am a resident

    1. Your rent and money matters
      1. Ways to pay your rent
      2. How we calculate your rent
        1. About paying your rent
      3. Rent arrears
      4. Changes to your rent
      5. Service charges
      6. Money advice
        1. Benefits
        2. Your bills
          1. Energy costs
          2. Water costs
          3. Broadband costs
        3. The 53-week year
        4. Find work
        5. Credit Unions
        6. Debt advice
    2. Repairs and maintenance
      1. Report a repair
        1. What happens when I report a repair
        2. How do I report a repair?
        3. Quick Fix Tips
          1. Carrying out minor repairs
      2. Damp and mould
      3. Repair responsibilities
        1. Property safety and security
        2. Rechargeable Repairs
      4. Keeping you and your home safe
        1. Gas safety
          1. Carbon monoxide
        2. Water hygiene
        3. Asbestos
        4. Fire safety
        5. Reducing moisture in your home
      5. Cleaning services
      6. Pest infestations
      7. Disrepair claims
      8. Home improvements and alterations
      9. No Access
      10. Repairs and maintenance FAQs
      11. Improvement works
        1. Stock Condition Surveys
    3. Your tenancy
      1. About your tenancy
      2. Moving
      3. Buying your home
      4. Tenancy Fraud
    4. Anti-social behaviour
      1. Report anti-social behaviour
    5. My neighbourhood
      1. Cheshire
        1. Cheshire neighbourhood events
        2. Caretaker Feedback
        3. Cheshire neighbourhood events
        4. Support in Cheshire
        5. Estate inspections feedback
        6. Estate inspections
      2. Greater Manchester
        1. Meet your Greater Manchester Housing Officer
        2. Caretaker Feedback
        3. Estate inspections feedback
        4. Support in Greater Manchester
        5. Estate inspections
        6. Get Oldham Working
      3. Lancashire
        1. Environmental Warden Feedback
        2. Support in Lancashire
        3. Environmental Warden
        4. Fleetwood Regeneration
        5. Estate inspections
        6. Estate inspections feedback
      4. Merseyside
        1. New Ferry regeneration
        2. Grove Street regeneration
          1. Grove Street regeneration FAQs
        3. Free Courses
        4. Estate inspections
        5. Estate inspections feedback
        6. Support in Merseyside
    6. Safeguarding
    7. Independent Living
      1. Starting Well
        1. Young parent support
      2. Living Well
        1. Supported housing
        2. Adaptations
      3. Aging Well
        1. Extra Care
        2. Housing for Older People
    8. Regenda Service Promises

  4. Find a home

    1. Applying for a property
      1. Housing application form
      2. Homes available now
    2. New developments

  5. Our performance

    1. Tenant Satisfaction Measures
    2. Annual report
    3. Financial statements
    4. Complaints performance
    5. Value for money
    6. Resident Voice Panel - Metrics That Matter
    7. Customer Centric Clinics

  6. About us

    1. Part of The Regenda Group
    2. Our mission and values
    3. Our Board
    4. Our Executive Team
    5. Our history
    6. Careers
      1. Job vacancies
      2. Working for us
      3. Opportunities from The Learning Foundry
      4. Rewards and benefits
      5. The Right Fit
    7. Regenda Group Corporate Plan
    8. Equality, Diversity and Inclusion
    9. Data protection
    10. Fraud Prevention Statement

  7. News

    1. Resident's Newsletter - belong
    2. News

  8. Contact us

    1. Our offices
      1. Head office
      2. Cheshire/Greater Manchester office
      3. Lancashire office
      4. Merseyside office
    2. Contacting us on social media
    3. Feedback and complaints
    4. FAQs

  9. Customer Voice

    1. Consultations
    2. Learning and Development Hub
      1. Tpas Membership
      2. Regulatory updates
      3. Four Million Homes Learning
    3. Ways to get involved
    4. Customer Voice updates
      1. Customer Voice activity log
      2. You said, we did...
    5. National Housing Federation Charter