1. My Regenda Homes

  2. I am a resident

    1. Your rent and money matters
      1. Ways to pay your rent
      2. How we calculate your rent
        1. About paying your rent
      3. If you're behind on your rent
      4. Changes to your rent
      5. Service charges
      6. Money advice
        1. Benefits
        2. Your bills
          1. Energy costs
          2. Water costs
          3. Broadband costs
        3. The 53-week year
        4. Find work
        5. Credit Unions
        6. Debt advice
    2. Repairs and maintenance
      1. No Access
      2. Report a repair
        1. What happens when I report a repair
        2. How do I report a repair?
        3. Quick Fix Tips
          1. Carrying out minor repairs
      3. Damp and mould
      4. Repair responsibilities
      5. Keeping you and your home safe
        1. Property safety and security
        2. Gas safety
          1. Carbon monoxide
        3. Reducing moisture in your home
        4. Water hygiene
        5. Asbestos
        6. Fire safety
      6. Cleaning services
      7. Pest infestations
      8. Disrepair claims
      9. Permission for home improvements and alterations
      10. Repairs and maintenance FAQs
      11. Improvement works
        1. Stock Condition Surveys
    3. Your tenancy
      1. About your tenancy
      2. Moving
      3. Buying your home
      4. Tenancy Fraud
    4. Anti-social behaviour
      1. Report anti-social behaviour
    5. My neighbourhood
      1. Cheshire
        1. Cheshire neighbourhood events
        2. Cheshire Caretaker Feedback
        3. Support in Cheshire
        4. Cheshire Estate Inspections Feedback
        5. Cheshire Estate inspections
      2. Greater Manchester
        1. Greater Manchester Neighbourhood Events
        2. Greater Manchester Caretaker Feedback
        3. Meet your Greater Manchester Housing Officer
        4. Greater Manchester Estate Inspections Feedback
        5. Support in Greater Manchester
        6. Greater Manchester Estate inspections
        7. Get Oldham Working
      3. Lancashire
        1. Lancashire Neighbourhood Events
        2. Environmental Warden Feedback
        3. Support in Lancashire
        4. Environmental Warden
        5. Lancashire Estate inspections
        6. Fleetwood Regeneration
        7. Lancashire Estate Inspections Feedback
      4. Merseyside
        1. Merseyside Neighbourhood Events
        2. New Ferry regeneration
        3. Grove Street regeneration
          1. Grove Street regeneration FAQs
        4. Free Courses
        5. Estate inspections
        6. Estate inspections feedback
        7. Support in Merseyside
    6. Safeguarding
    7. Independent Living
      1. Starting Well
        1. Young parent support
      2. Living Well
        1. Supported housing
        2. Adaptations
      3. Aging Well
        1. Extra Care
        2. Housing for Older People
    8. Our service standards
  3. Find a home

    1. New developments
    2. Applying for a property
      1. Housing application form
      2. Homes available now
  4. Our performance

    1. Tenant Satisfaction Measures
    2. Annual report
    3. Financial statements
    4. Complaints performance
    5. Value for money
    6. Resident Voice Panel - Metrics That Matter
    7. Customer Centric Clinics
  5. About us

    1. Part of The Regenda Group
    2. Our mission and values
    3. Our Board
    4. Our Executive Team
    5. Our history
    6. Careers
      1. Job vacancies
      2. Working for us
      3. Opportunities from The Learning Foundry
      4. Rewards and benefits
      5. The Right Fit
    7. Regenda Group Corporate Plan
    8. Equality, Diversity and Inclusion
    9. Data protection
    10. Fraud Prevention Statement
  6. News

    1. Resident's Newsletter - belong
    2. News
  7. Contact us

    1. Our offices
      1. Head office
      2. Cheshire/Greater Manchester office
      3. Lancashire office
      4. Merseyside office
    2. Contacting us on social media
    3. Feedback and complaints
    4. FAQs
  8. Customer Voice

    1. Ways to get involved
    2. Customer Voice updates
      1. Customer Voice activity log
      2. You said, we did...
    3. Consultations
    4. Learning and Development Hub
      1. Tpas Membership
      2. Regulatory updates
      3. Four Million Homes Learning
    5. National Housing Federation Charter