Support in Lancashire

Crisis support

• NHS Mental Health (All Areas): Call 111 (Option 2) for urgent, 24/7 mental health crisis support.
• Emergency: 999 for immediate danger to life.
• Samaritans: 116 123 (Free, 24/7).
• Lancashire & South Cumbria Mental Health Crisis Line: 0800 953 0110 (24/7 support). 

Crisis cafes

Crisis Cafes are an alternative to A&E and provide a listening ear, a safe space, crisis and recovery interventions and referrals to ongoing support services. Crisis cafes offer support in areas like:

Debt advice, benefits and welfare services

Domestic violence support

Access to housing and homeless prevention services

Substance misuse and addiction support

Health, wellbeing and counselling services

Access to peer support worker for additional, follow up support.

In Lancashire, your Crisis Cafes are:

Blackpool: Blackpool Light Lounge (16+)

Telephone: 01253 713277

Alternative Telephone: 07741 834840

Email: blackpool.haven@waythrough.org.uk

Opening times: 10am-10pm, every day of the week

Address: 259 Whitegate, Drive Blackpool, FY3 9JL

Lancaster: Positive Futures (18+)

Telephone: 01524 587223

Telephone: 07507649821

Opening times: Monday to Friday 4pm-8pm

Address:701, Cameron House, White Cross Industrial Estate, South

Rd, Lancaster LA1 4XF

If you would like to attend on a Thursday, please speak to the Positive Futures team in advance. 

Preston, Chorley and South Ribble: Central Lancashire Haven (+16)

Telephone: 0330 008 3672

Email: centrallancashirehaven@waythrough.org.uk

Opening times: Monday to Friday, 9am-9pm

Saturday and Sunday, 10am-9pm

Lancashire councils (including West Lancashire, Fylde, and Wyre) provide ASB reporting lines and community safety support through their neighbourhood teams.

West Lancashire Council - Anti-Social Behaviour (this is a link to a new website).

Fylde Council -  Anti-social behaviour (this is a link to a new website).

Wyre Council -  Anti-social behaviour (this is a link to a new website).

Rossendale Council - Anti-social behaviour (this is a link to a new website).

If you are experiencing ASB please let us know.

Report it here. (This link will open in a new window.)

Operation Hail -   Report hate crime (this is a link to a new website).

Wyre Council -  Understanding hate crime & reporting (this is a link to a new website).

Fylde Council -   Understanding hate crime & how to report (this is a link to a new website).

West Lancashire Council -  What is hate crime & reporting (this is a link to a new website).

You can report hate behaviour to the hate community teams in Lancashire councils. 

If you are experiencing hate behaviour please let us know. Report hate behaviour, here.

Includes Early Help teams, children’s centres, and safeguarding referral routes. All links below are to another website and will open in a new tab.

The Household Support Fund helps people with low incomes who are struggling with money. In Lancashire you can access it using the links below:

Household Support Fund - West Lancashire Borough Council (this link will open in a new window)

Household Support Fund - Lancashire County Council (this link will open in a new tab)

Pendle Household Support Fund - Citizens Advice East Lancashire (this link will open in a new window)

Get more information about managing your bills: 

Energy bills

Water bills

Broadband

Lancashire (County‑wide)

Lancashire County Council - Support With Food (this link will open in a new window)

Citizens Advice Lancashire West - Food Banks Directory (this link will open in a new window) 

Blackburn with Darwen

Blackburn Food Bank (Trussell Trust) (this link will open in a new window) 

Blackpool

Blackpool Council - Food Support (this link will open in a new window) (Blackpool’s food support is included within their health & wellbeing directory.)

Burnley

Burnley Together - Food Support (this link will open in a new window) (Listed by Lancashire County Council as the district’s food support hub.)

Chorley

Chorley Council - Food Support (this link will open in a new window)

Fylde

Fylde Food Bank (Trussell Trust) (this link will open in a new window) 

The Meadows Food Pantry (this link will open in a new window)
Christ Church Thornton, Meadows Avenue, Thornton-Cleveleys, FY5 2TW
Phone: 01253 272372

Flyde Foodbank 
Citizens Advice Office, Moor street, Kirkham, PR4 2AU
Phone: 07592 542670

Preston

Preston City Council - Food Support (This link will open in a new window)

Garstang Foodbank
St Thomas Church, Church St, Garstang, Preston, PR3 1PA
Open every Monday. Referrals made by Regenda via above phone number. Individuals can attend the food club every Monday to choose their own items, Tuesday - Friday parcels are delivered. 
Email: michael@stthomasgarstang.org 

Ribble Valley

Ribble Valley Food Bank (Trussell Trust) (this link will open in a new window) 

Rossendale

Rossendale Household Support Fund (this link will open in a new window)

South Ribble

South Ribble Borough Council - Food Support (this link will open in a new window)

West Lancashire

West Lancashire Borough Council - Food Banks (this link will open in a new window) 

Wyre

Wyre Food Bank (Trussell Trust) (This link will open in a new window) 

The Pantry
Fleetwood Hospital, Pharos St, Fleetwood FY7 6BE
Phone: 07467 498406

West View Community Association
2 Eden Avenue, Fleetwood, Lancashire, FY7 8DH
Phone: 01253 870133
Email: info@westviewcommunity.org.uk 

Fleetwood Together
Melbourne Avenue, Fleetwood, FY7 8DH
Phone: 07903177240
Email: fleetwoodtogethercontact@gmail.com 

• Essential Household Goods Support Scheme (Selnet/Under One Roof) (this link will open in a new window): This is the primary county-wide scheme run by Selnet. It works with a network of furniture reuse organisations to provide items like fridges, freezers, cookers, and beds to those in crisis.
• Lancashire County Council Reuse 360 Hub (this link will open in a new window): A dedicated project that takes donated furniture from recycling centres and re-homes it through social care teams to families in need.
• Preston City Council Household Support Fund (this link will open in a new window): Under its HSF Round 7 (active until 31 March 2026), Preston residents can apply for white goods or furniture, though awards are generally limited to one item per household.
• Blackburn with Darwen Household Support Scheme(this link will open in a new window): Provides white goods such as fridges and cookers. Note that for this council, applications for white goods must often be made by a professional referral (e.g., a social worker).
• South Ribble Borough Council Social Prescribing Support (this link will open in a new window): Their Social Prescribing team manages HSF funding specifically to help residents acquire white goods and basic furniture.
• Lancaster City Council & North Lancashire Citizens Advice (this link will open in a new window): Residents in Lancaster can access HSF support for essential items by completing an enquiry form that leads to a Citizens Advice appointment
• Glasspool Charity Trust (this link will open in a new window) - provides grants for white goods.
• United Utilities Trust Fund (this link will open in a new window)

Lancashire (County‑wide)

Lancashire County Council - Support for Families (this link will open in a new window)

Lancashire Family Hubs (this link will open in a new window) 

Lancashire Finding childcare (this link will open in a new window)

Help with childcare costs (this link will open in a new window) 

Funded placements for 2-year-olds (this link will open in a new window)

Blackburn with Darwen

Blackburn with Darwen - Children and Families (this link will open in a new window) 

Blackburn with Darwen - Finding childcare (this link will open in a new window) 

Blackburn with Darwen - Help with childcare costs (this link will open in a new window)  

Blackpool

Blackpool Council - Children and Families (this link will open in a new window) 

Blackpool - Finding childcare (this link will open in a new window) 

Blackpool - Help with childcare costs (this link will open in a new window)

Burnley

Burnley Together - Family Support (this link will open in a new window) 

Burnley - Finding childcare (this link will open in a new window) 

Burnley - Help with childcare costs (this link will open in a new window) 

Chorley

Chorley Council - Support for Families (this link will open in a new window)

Chorley - Finding childcare (this link will open in a new window)

Chorley - Help with childcare costs (this link will open in a new window)  

Fylde

Fylde Council - Family Support (this link will open in a new window) 

Fylde - Finding childcare (this link will open in a new window)  

Fylde - Help with childcare costs (this link will open in a new window) 

Preston

Preston City Council - Support for Families (this link will open in a new window)  

Preston - Finding childcare (this link will open in a new window) 

Preston - Help with childcare costs (this link will open in a new window) 

Ribble Valley

Ribble Valley - Family Support (this link will open in a new window)

Ribble Valley - Finding childcare (this link will open in a new window)

Ribble Valley - Help with childcare costs (this link will open in a new window)  

Rossendale

Rossendale Council - Family Support (this link will open in a new window)  

Rossendale - Finding childcare (this link will open in a new window)  

Rossendale - Help with childcare costs (this link will open in a new window)  

South Ribble

South Ribble - Family Support (this link will open in a new window)  

South Ribble - Finding childcare (this link will open in a new window)  

South Ribble - Help with childcare costs (this link will open in a new window)  

West Lancashire

West Lancashire - Family Support (this link will open in a new window) 

West Lancashire - Finding childcare (this link will open in a new window)

West Lancashire - Help with childcare costs (this link will open in a new window) 

Wyre

Wyre Council - Family Support (this link will open in a new window)

Wyre - Finding childcare (this link will open in a new window) 

Wyre - Help with childcare costs (this link will open in a new window)  

• Contact - for families with disabled children | Contact
• Birkdale Trust: grants for people with a hearing impairment
• Children today: for specialised equipment and services
• Family Action: for families living with poverty, ill health and social isolation
• Family Fund: for lower-income families with a severely disabled child
• Lifeline 4 kids: essential equipment to improve quality of life
• Meningitis Now: to deal with the impact of meningitis.
• New Life Foundation: for seriously disabled or terminally ill children.
• Smile for Life: access to funding from charities and organisations.
• Turn to us: access to welfare benefits, charitable grants
• The Variety Club: to provide vital daily items     
• Fast Grants: access to smaller amounts of funding for good ideas without the red tape 

Your local job centre is a good first step if you're moving into work. Click here to find your local job centre. 

Other local support:

• Positive Futures Programme: https://volunteercentrebwf.org.uk/  (this is a link to a new website)
• Catch 22 - Support into work:  Employment and training support (this is a link to a new website)
• Wyre Careers Fair Opportunities:  Regional employment events and employer engagement (this is  a link to a new website).
• West Lancashire - Employment Support:  Help with skills, job searching, and training (this is a link to a new website).

Education and training

• Fleetwood Youth Hub - Advice and guidance for young people (16-25) 

• Blackpool & Flyde College - Fleetwood Learning Centre is a space dedicated to adult (19+) education designed to help people improve their skills in English, maths and computing. 

• The Learning Foundry - The Learning Foundry is a training provider that is part of The Regenda Group. It offers free adult learning courses with paths into work. The friendly team can support you to get work-ready and they provide CV support and interview skills. To find out more call 0300 123 8088 or visit the website.