Support in Lancashire
At Regenda, we want to help our residents as much as we can. If it is something that we can't help with, we work with lots of other businesses and charities who can support you.
Click below to see the range of support available in Lancashire.
Crisis cafes
Crisis Cafes are an alternative to A&E and provide a listening ear, a safe space, crisis and recovery interventions and referrals to ongoing support services. Crisis cafes offer support in areas like:
Debt advice, benefits and welfare services
Domestic violence support
Access to housing and homeless prevention services
Substance misuse and addiction support
Health, wellbeing and counselling services
Access to peer support worker for additional, follow up support.
In Lancashire, your Crisis Cafes are:
Blackpool: Blackpool Light Lounge (16+)
Telephone: 01253 713277
Alternative Telephone: 07741 834840
Email: blackpool.haven@waythrough.org.uk
Opening times: 10am-10pm, every day of the week
Address: 259 Whitegate, Drive Blackpool, FY3 9JL
Lancaster: Positive Futures (18+)
Telephone: 01524 587223
Telephone: 07507649821
Opening times: Monday to Friday 4pm-8pm
Address:701, Cameron House, White Cross Industrial Estate, South
Rd, Lancaster LA1 4XF
If you would like to attend on a Thursday, please speak to the Positive Futures team in advance.
Preston, Chorley and South Ribble: Central Lancashire Haven (+16)
Telephone: 0330 008 3672
Email: centrallancashirehaven@waythrough.org.uk
Opening times: Monday to Friday, 9am-9pm
Saturday and Sunday, 10am-9pm
Support for Domestic Abuse
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Local support:
DASSL – Domestic Abuse Support Services Lancashire — (this is a link to another website) - 0300 3033 581
The Wish Centre — (this is a link to another website) - provide support to victims, perpetrators and children
Domestic Abuse Commissioner — (this is a link to another website) - reports shining a spotlight on issues that affect victims and survivors of domestic abuse
Lancashire Victim Services — (this is a link to another website) - Provide support to all victims of DA in Lancashire
Nest Lancashire — (this is a link to another website) - Deliver support to children and young people aged between 5 and 18 years (and up to 25 for anyone with learning needs) in the Lancashire County Council area.
Loving me UK — (this is a link to another website) - Offer support for trans and non-binary victims of domestic abuse or sexual violence.
National helplines:
0808 2000 247 (for everyone)
0808 801 0327 (bespoke advice for those who identify as male)
Support for Hate Crime
Local support:
Operation Hail - Report hate crime (this is a link to a new website).
Wyre Council - Understanding hate crime & reporting (this is a link to a new website).
Fylde Council - Understanding hate crime & how to report (this is a link to a new website).
West Lancashire Council - What is hate crime & reporting (this is a link to a new website).
National support:
Stop Hate UK - Stop hate. Start here (this is a link to another website).
True Vision - Stop Homophobic, Transphobic, Racial, Religious & Disability Hate Crime (this is a link to another website).
Crimestoppers - 0800 555 111. Report anonymously (this is a link to another website).
Victim Support - Support line: 08081 689 111. Support for victims of crime (this is a link to another website).
Equality Advisory Support - Support line: 0808 800 0082. Live chat available (this is a link to another website).
Citizens Advice Bureau - Advice available around hate crime and how to report it (this is a link to another website).
Tell MAMA - Support line: 0800 456 1226. SMS: 01157 070 007. Whatsapp: 0734 184 6086. Further contact information (this is a link to another website.)
GALOP - Supporting LGBT+ people who have experienced abuse and violence (this is a link to another website).
Support from Wyre Council
Cost of Living Support Action Plan - Winter 2022/23 – Wyre Council
Venues across Fleetwood are opening their doors to offer a warm space and a hot drink for local residents. Visit https://www.healthierfleetwood.co.uk/fleetwood-warm-spaces to find out more and to see your nearest warm space.
Help with energy bills
- Wyre Council Household Support Fund
- Fylde Council Household Support Fund
- HACT – Energy Hardship Fund
- British Gas Energy Trust
- Simple Energy Advice
- Welfare Rights Service - Lancashire County Council
- Wyre Citizens Advice
- Flyde Coast Advice & Legal Centre
- Entitledto - Benefits Calculator
- Scottish Power Community Hardship Fund
- Ovo Energy
- E.ON Next Energy Fund
- Bulb Energy Fund
- Octopus Energy
Help with food
Households with children that are eligible for free school meals can access free holiday clubs, where they will be provided with healthy meals and take part in fun and creative activities. This is being offered via all local authorities and customers should contact their local council to book on to these.
- The Pantry
Fleetwood Hospital, Pharos St, Fleetwood FY7 6BE
Phone: 07467 498406 - Fleetwood Together
Melbourne Avenue, Fleetwood, FY7 8DH
Phone: 07903177240
Email: fleetwoodtogethercontact@gmail.com - Flyde Foodbank
Citizens Advice Office, Moor street, Kirkham, PR4 2AU
Phone: 07592 542670 - Garstang Foodbank
St Thomas Church, Church St, Garstang, Preston, PR3 1PA
Open every Monday. Referrals made by Regenda via above phone number. Individuals can attend the food club every Monday to choose their own items, Tuesday – Friday parcels are delivered.
Email: michael@stthomasgarstang.org - West View Community Association
2 Eden Avenue, Fleetwood, Lancashire, FY7 8DH
Phone: 01253 870133
Email: info@westviewcommunity.org.uk - The Meadows Food Pantry
Christ Church Thornton, Meadows Avenue, Thornton-Cleveleys, FY5 2TW
Phone: 01253 272372 - Gov.uk Search
- Trussell Trust Foodbank Search
- Turn2us
- Asda cafes | 25th July – 5th September 2022 all children can eat for £1 with no need for a paying adult.
Help with education
-
Fleetwood Youth Hub - Advice and guidance for young people (16-25)
-
Blackpool & Flyde College - Fleetwood Learning Centre is a space dedicated to adult (19+) education designed to help people improve their skills in English, maths and computing.
Help with school uniforms
Help with school uniforms varies between schools and local authorities. Those in need of assistance should contact their child’s school directly.
- West View Community Association (Fleetwood schools only)
2 Eden Avenue, Fleetwood FY7 8DH
Phone: 01253 870133 - Gov.uk Search
- Glasspool Charity Trust
Help with rent
Discretionary Housing Payments
- Discretionary Housing Payments & Discretionary Council Tax support – Fylde Council
- Discretionary housing payments – Wyre Council
- Vicars Relief Fund
Email: vrf@stmartinscharity.org.uk
Phone: 020 3795 5746 (voicemail only)
Help with water bills
Help for people with disabilities and special needs
- Contact - for families with disabled children | Contact
- Birkdale Trust: grants for people with a hearing impairment
- Children today: for specialised equipment and services
- Family Action: for families living with poverty, ill health and social isolation
- Family Fund: for lower-income families with a severely disabled child
- Family Holiday Association: for low-income families who need of a break
- Lifeline 4 kids: essential equipment to improve quality of life
- Meningitis Now: to deal with the impact of meningitis.
- New Life Foundation: for seriously disabled or terminally ill children.
- Smile for Life: access to funding from charities and organisations.
- Turn to us: access to welfare benefits, charitable grants
- The Variety Club: to provide vital daily items
- Fast Grants: access to smaller amounts of funding for good ideas without the red tape
Help for families with young children
-
Sure Start Maternity Grant - A one-off payment of £500 to help towards the costs of having your first child. Claim the grant within 11 weeks of the baby’s due date or within 6 months after the baby’s birth.
-
If you’re more than 10 weeks pregnant or have a child under 4, the Healthy Start scheme can help you buy healthy foods like milk or fruit, or vitamins at Get help to buy food and milk
-
You can get free dental products for 3–5 year-olds at Boots stores. Just ask a member of staff for “Jesse” in store
- Emergency essentias for children BBC Children in Need Emergency Essentials Programme - Family Fund Business Services (familyfundservices.co.uk)