Estate inspections feedback
We carry out regular estate checks to help keep your neighbourhood clean, safe and well looked after.
After each inspection, we share what we found and what we’ve done to put things right.
Cleveleys
The Cavendish Mansions scheme inspection was completed on Wednesday 4th June 2025. The were no issues identified.
Issues identified | Action taken |
Strong smell in communal corridor | Investigating this with residents |
Decoration tired in the communal area | Looking at decoration in the new financial year |
Issues identified | Action taken |
No smoking sign missing — Block 1— 8 | Requested replacement with Health & Safety |
Untaxed vehicle in car park — block 9 — 18 | Working with resident to remove this |
Issues identified | Action taken |
Several untidy gardens | Contacted tenants directly |
Grass verges on Tebay Avenue in poor condition | Raised with Lancashire County Council |
Over Wyre
Issues identified | Action taken |
Health and safety issue identified in communal car park | Discussed with Asset management and raised emergency repair |
Broken fence identified | No repairs on fences at the moment |
Issues identified | Action taken |
Roof tile slipped - Poppy Field Way, Pilling | Raised job for repair |
Fly tipping - Crooklands Gardens | Residents spoken to and asked to remove items |
Fence panel missing - Sandy Lane, Preesall | Tenants advised Regenda not replacing at the moment |
Untidy Garden - Preesall | Letter sent to resident |
Issues identified | Action taken |
Hole in grassed area | Raised job for this to be filled |
1 fence panel missing | Fence panels not being replaced currently |
Thornton
Issues identified | Actions |
Halton Gardens — pathways need weeding | Email sent to grounds maintenance who advised this would be actioned on the next visit. |
Milnthorpe Avenue — grass needs cutting | Email sent to grounds maintenance who advised this would be actioned on the next visit. |
Tebay Avenue — grass needs cutting | Email sent to grounds maintenance who advised this would be actioned on the next visit. |
Royles Court, Brays Heys and Torentum Court — Inspected 12th May 25 | No issues identified |
The Runriggs, Horsea Close, Patten Place, Knowsley Cresent and Sandringham Avenue — Inspected 17th June 25 | No issues identified |
Issues identified | Actions |
Halton Gardens — weeds and bushes overgrown | Contacted grounds maintenance team to address this on the next visit |
Milnthorpe Avenue and Tebay Avenue — communal area is overgrown | Contacted grounds maintenance team to address this on the next visit |
Halton Gardens — Fly tipping | Job raised through with customer service centre |
Issues identified | Actions |
Blocked drain and guttering broken on Knowsley Crescent | Job raised |
Items in Gardens on Knowsley Crescent | Letter sent to residents to address this |
Issues identified | Actions |
Untidy gardens and bins on pavement on Knowsley Crescent | Letters sent to residents to address this |
Items left in garden on Prescot Place | Letter sent to resident to address this |
Untidy garden on Waring Drive | Letter sent to resident to address this |
Issues identified | Actions |
Several untidy gardens | Spoke with residents and re-inspection arranged |
Fence down around drying area near 22-27 Brays Heys | Job raised |
Grizedale Court - gutters need clearing | Job raised |
Pond identified at Flats on Knowsley Crescent | Sent to asset management for assessment |
Flakefleet
Issues identified |
Actions |
Fencing needs replacing |
Job has been raised and fencing has been measured |
Paving at rear of properties is uneven |
Job raised |
Garden is overgrown |
Contacted grounds maintenance to attend |
Issues identified |
Actions |
Fly tipping in bin stores |
Reported to grounds maintenance for it to be cleared |
Issues identified |
Actions |
Fly tipping at rear of properties |
Job raised to remove |
Issues identified |
Actions |
General litter on the streets |
Reported to Wyre Council to ask them to clear |
Several fence panels missing or sections of fence removed |
Regenda are not carrying out any fence repairs at the moment unless they are a health and safety risk |
Fly tipping in alleyways |
Reported to Wyre Council |
Window smashed |
Reported to customer service centre |
Rural
The Rural Estate walkabout was completed on Wednesday 27th November 2024. The following issues were identified and actions taken.
I ssue identified |
Actions |
7 Gardens in need of maintenance — 1 in Forton, 1 in Bilsborrow, 1 in Cabus, 1 in Catterall, 2 in Great Eccleston, 1 in Crossmoor. | Letters sent to residents. |
Issues identified | Actions |
---|---|
5 Gardens in need of maintenance | Letter sent to residents. |
Scheme in need of weeding and general grounds maintenance | Job raised with grounds maintenance. |
Warren Farm
Issues identified |
Actions Taken |
21 x untidy gardens identified. |
Letters sent to residents and follow up visits booked for 2 weeks time. |
1 x smashed window. |
Repair ongoing with Customer service centre. |
1 x health and safety hazard. |
Spoken with the resident to rectify. |
2 x communal parking pathway in need of de-weeding. |
Reported to Wyre Council. |
Issues identified |
Actions Taken |
Avon Green numerous weeds on pathway/parking area. |
Speak with Wyre council to see about de weeding/spraying. |
Silvia Way pot hole in the carpark. |
Raised with Lancashire County Council. |
Regenda land to the rear of Avon Green overgrown. |
Raised with environmental team to see if this can be cleared. |
1 x meter cupboard door come off at a property on Avon Green. |
Raised a job with M&Y. |
1 x smashed window at a property on Hathaway Road. |
Spoken with tenant and raising a job for M&Y. |
6 x gardens in multiple areas in need of tidying. |
Letters sent to residents. |
Ariel Way, fridge/freezer fly tipped down the alleyway. |
Reported to Wyre Council. |
Fleetwood Town Centre
Issues identified | Action taken |
Communal back gate broken, needs replacing. | Job raised with Customer Service centre. |
Issues identified | Action taken |
Vent cover off to the rear of the block. | Job raised with Customer service centre. |
Internal lights not working. | Job raised with Customer service centre. |
Issues identified | Action taken |
Mobility scooter stored in communal area. | Housing officer communities working with the tenant for this to be moved. |
Issues identified | Action taken |
Cardboard in communal area. | Housing officer communities is working with the tenant to get this removed. |
Guttering hanging down above a property. | Job raised with Customer service centre. |
Dog faeces in communal grassed area. | Housing officer communities has spoken with dog owner tenants to attempt to prevent this, also tidied on site. |
Items stored outside flat. | Spoken with tenant to be removed. |
Internal lighting not working. | Job raised with Customer service centre. |
Pipe hanging out of the block. | Job raised with Customer service centre. |
Issues identified | Action taken |
Bin store starting to get overgrown again. | Raised with Environmental team to be looked at. |
Issues identified | Action taken |
Loose paving to the rear of one of the blocks. | Job raised with Customer service centre. |
Front guttering hanging down on one of the blocks. | Job raised with Customer service centre. |
Items in communal area. | Raised with the tenant for the items to be removed. |
Brickwork cracked. | Job raised with Customer service centre. |
Communal washing line broken. | Job raised with Customer service centre. |
Issues identified | Action taken |
2 x instances of fly tipping. | Reported to Wyre council to be removed. |
1 x Health and safety hazard identified with a gate pillar. | Raised with the Customer service centre while on site to make safe. |
Poulton-le-Fylde
Issues identified | Issues identified |
Hallways need clearing | Letter sent to all resident |
Issues identified | Actions |
Fly tipping | Job raised |
Side gate broken | Job raised |
Drain to left side of property blocked | Job raised |
Dog fouling in the area | Letter sent to all residents |
Issues identified | Actions |
1 x light out | Reported to customer service centre |
Issues identified | Actions |
Bin area untidy | Letter sent out to all residents and job raised to clear |
Issues identified | Actions |
Moss on pathways - Elm Court | Work completed |
Fly tipping - Princess Avenue and Old Squire Close | A job has been raised with our contractor to remove |
Items being stored in Communal areas | Letters have been sent to residents to request removal within two weeks |
Pathways need clearing - Holts Lane | Letters have been sent to residents to request removal within two weeks |
Broadwater
Issues identified |
Actions |
3 x Overgrown guttering on Cedar Avenue | Job raised. |
Exposed brickwork on Broadwater Avenue | Job raised. |
Fencing down on Broadwater Avenue | Raised job with M&Y to make safe. |
6 Gardens in need of maintaining | Letters sent to residents. |
West View
Issues identified | Actions |
47 A-D Rede Avenue, communal front door not locking property. |
Housing officer has raised a repair for the front door with Customer service centre. |
40 A-D Rede Avenue, communal front door not locking property. | Housing officer has raised a repair for the front door with Customer service centre. |
18 A-F Leven Avenue, communal rear door, exit button coming off the wall. | Housing officer has raised a repair for the button to be fixed with Customer service centre. |
55-65 Hodder Avenue, Fencing needs replacing and a fire has taken place on communal grassed area and burnt the grass. | Housing officer to chase up when the fencing will be replaced and housing officer to send letter to residents regarding the fire. |
17-23 Leven Avenue, communal front and back door in poor condition. | Housing officer has previously raised inspection, going to chase up the outcome of this inspection. |
27-33 Leven Avenue, Communal door has a crack in the plastic. | Housing officer has raised a repair for the plastic to be replaced with Customer service centre. |
5-11 Douglas Place, belongings left in the communal area. | Housing officer sent letter to residents and follow this up. |
Issues identified | Actions |
10 untidy or overgrown gardens. | Housing officer has spoken with the residents for items to be removed and gardens to be maintained. |
Potholes in the road on Grange Road. | Potholes do not meet the size criteria to report to Lancashire County Council, Housing officer will monitor. |
Large potholes in the road on Derwent Avenue and road in poor condition. | Housing officer has reported this to Lancashire County Council. |
Contaminated wheelie bins at a property on Golbourne Close. | Housing officer has reported this to Wyre council. |
3 Communal blocks with faulty communal doors | Jobs raised with customer service centre to be fixed. |
Large potholes in the Road on Eamont Place and road in poor condition. | Housing officer has reported to Lancashire County Council. |
Sofa fly tipped behind the properties on Martindale Avenue. | Housing officer completed a door knock, found the owner of the sofa which has now been removed. |
Fly tipping on the grassed area on Crake Avenue. | Housing officer reported to M&Y to remove the fly tipping. |
The pavements on Troutbeck Avenue are very uneven and in poor condition | Housing officer has reported this to Lancashire County council. |
Rubbish dumped in the alleyway of Allen Close. | Removed by environmental warden. |
Items fly tipped on the parking area on Brock Avenue. | Housing officer completed door knock in the local area and owner of the belongings located. Items removed by owner. Remaining items removed by environmental warden. |
A property with a blocked drain in the front garden on Northway. | Housing officer reported this to M&Y to be unblocked. |
Fylde
Issue | Actions |
2 x Gardens in need of maintenance | Letters sent to residents. |
Garstang
Issues identified | Actions taken |
Several untidy gardens | Contacted residents directly. |
Issues identified | Actions taken |
5-8 Bluebell Way — Slippery path to the side of the block of flats. | Job raised with Environmental team to be cleaned. |
51-53 Maple Road — Car parking sign post fallen down. | Job raised with Customer service centre. |
9-35 Maple Road — Overgrown trees from private industrial estate on our land. | Job raised with Environmental team to be cut back. |
51-57 flats on Windsor Road — corridors in need of a clean. | Letters sent to the residents to address this. |
39-49 Windsor Road — Possible roof leak and ceiling still requires painting once all roof works have been completed, water pooling on pathway to the rear of the block. | Job raised with Customer service centre. |