Adaptations

We want you to feel safe and independent in your home. If everyday tasks are becoming difficult, we may be able to make changes to help.

Major adaptations

If you need bigger changes to your home, you may be able to get help through a  Disabled Facilities Grant (DFG)  from your local authority.

Major adaptations can include:

  • Level access showers
  • Wetrooms
  • Stair lifts
  • Ramps
  • Wider doorways
  • Hoists.

How to apply for a major adaptation within your home

  1. Contact your local authority to apply for a Disabled Facilities Grant (DFG.) You can apply for a DFG on your local council's website. (This is a link to another website.)

  2. Your local authority will send an  Occupational Therapist  to see what changes you need in your home

  3. If approved, your local authority will contact us
  4. A  surveyor  may visit your home and we may need to complete an asbestos survey.
  5. We’ll review the plans and give permission to the local authority and contact you to let you know what will happen next
  6. Your local authority will choose a contractor and contact you directly to confirm a start date.
  7. The work will be carried out in your home.

We want your home to be comfortable and suitable for you. If you'd like to talk to us about an adaptation in your home, please contact us. (This link will open in a new tab.)

Minor adaptations

Minor changes can make life easier. You may be able to get a minor adaptation to your home if you or a family member has a disability.

These can include:

  • Grab rails and handrails
  • Extra banisters
  • Lever taps.

How to apply for a minor adaptation

Please get in touch with us if you need a minor adaptation in your home. Our team are sensitive to your needs and are ready to help with any enquiries. Please contact us. (This link will open in a new tab.)

Repairs and servicing

After an adaptation is made in your home, please let us know, so we can make sure it's kept in good condition.

After adapations are made, you must:

  • Send completed documents and warranties to us
  • Let us know when servicing is needed after the warranty ends.

There may be a service charge applied after an adaptation is made.

Please get in touch with us if you need to report a repair on an adapted part of your home. Find out how to get in touch with us, here. (This link will open in a new tab.)