Repairs and maintenance

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Repairs and maintenance

As a Regenda Homes resident, you get access to a helpful repairs service.

Most repairs in your home are our job to fix. But some repairs are your responsibility.

Before you report a repair, you can check who is responsible. If we fix something that’s your job to look after, we may charge you. This is called a rechargeable repair.

Check whether a repair is our responsibility: Repair Responsibilities

If you're worried about the safety of your building or the condition of your home, please get in touch with us. We're here to help.

Contact us

  1. Report a repair
  2. Damp and mould
  3. Keeping you and your home safe
  4. Who is responsible for repairs?
  5. Disrepair claims
  6. Pest infestations
  7. Improvement works
  8. Permission for home improvements and alterations
  9. Adaptations
  10. Cleaning services
  11. Repairs and maintenance FAQs
  12. Our access to your home
  13. Repairs performance

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I am a resident submenu

  1. Your rent and money matters
  2. Repairs and maintenance
    1. Report a repair
    2. Repair timeframes
    3. Damp and mould
    4. Improvement works
    5. Repairs and maintenance FAQs
    6. Who is responsible for repairs?
    7. Keeping you and your home safe
    8. Quick fix tips
    9. Cleaning services
    10. Recycle
    11. Adaptations
    12. Disrepair claims
    13. Pest infestations
    14. Permission for home improvements and alterations
    15. Our access to your home
  3. Your tenancy
  4. Anti-social behaviour
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  8. Customer Voice
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  2. Data protection
  3. Equality, Diversity and Inclusion
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