Neighbourhood walkabout feedback
We carry out regular neighbourhood walkabouts and inspections to help keep your communities clean, safe and well looked after.
After each inspection, we share what we found and what we’ve done to put things right.
Sandbach
Issues Identified |
Action Taken |
| Communal lights under the archway need checking at William Barker Court | Job reported to M&Y |
| Communal meter cupboard has broke and come off hinges at William Barker Court | Job reported to M&Y |
| Missing fence slat in the communal bin area Rookery Court | Job reported to M&Y |
| Broken fence panel in the communal gardens at Rookery Court | Job reported to M&Y |
The Sandbach/ Middlewich & Alderley Edge neighbourhood walkabout was completed on Tuesday 16th September 2026. The were no issues identified.
Issues Identified |
Action Taken |
| Communal bin store doors in very poor condition at William Barker Court | Job reported to M&Y |
| Fence & Gates in poor condition around the scheme at Oakfield Road | Job reported to M&Y |
| Communal fence in very poor condition in places at De Trafford Mews | Job reported to M&Y |
Congleton
| Issues Identified | Action Taken |
| Fly tipping in the communal area at Park Mill | Letter sent to all residents for removal |
| Lock on the communal electric cupboard door not secure at Park Mill | Job reported to M&Y |
| Fly tipping in the communal bin area at Park Mill | Looking at obtaining a quote for removal |
| Loose roof tiles on the communal car port at Park Mill | Job reported to M&Y |
| Brick wall damaged underneath metal railings at Park Mill | Job reported to M&Y |
| Issues Identified | Action Taken |
| Fly tipping has been left in the bin store at Eaton Mews | Reported to caretaker for removal |
| Fence panel in the bin store is missing at Priesty Fields | Job reported to M&Y |
| Fly tipping around the scheme in communal arears at Cross Lane | Reported to caretaker for removal |
| Fly tipping at the front of the scheme at Park Mill | Reported to caretaker for removal |
| x1 internal communal light is not working at Park Mill | Job reported to M&Y |
| Issues Identified | Action Taken |
| Communal door latch broken at Eaton Mews | Job reported to M&Y |
| Communal flower bed has weeds growing in it at Eaton Mews | Reported to Environmental Team |
| Communal bin store area need sweeping out at Eaton mews | Reported to Environmental Team |
| Fly tipping has been left at the front and back of the communal area at Cross Lane | Reported to caretaker for removal |
| Fly tipping has been left at the front of the scheme at Park Mill | Reported to caretaker for removal |
Crewe
| Issues Identified | Actions Taken |
| Communal entrance doors to the scheme not locking at Hopley Court | Job reported to M&Y |
| Rubbish left in the communal hallways at Hopley Court | Letter sent to all residents for removal |
| Communal meter room cupboard door is not locking at Hopley Court | Job reported to M&Y |
| Abandoned looking vehicle parked on communal car park at West Avenue | Resident spoke to while on site |
| Fly tipping/rubbish left in the communal garden space at West Avenue | Resident spoke to while on site |
| Rubbish in the front gardens of several properties at Old Gorse Close | Letter sent to all residents for removal |
The Crewe neighbourhood walkabout was completed on Monday 22nd September 2025. The were no issues identified.
| Issues Identified | Actions Taken |
| Fly tipping left in the bin store area at Broady Court | Reported to caretaker for removal |
Wilmslow
| Issues Identified | Actions Taken |
| Communal overflow pipe leaking water at De Trafford Mews | Job raised for M&Y |
| A number of items are being stored in Communal garden at De Trafford Mews | Letter sent to all residents for removal |
| x2 shopping trollies have been left in the drying area at Covington Place | Letter sent to all residents for removal |
The Wilmslow neighbourhood walkabout was completed on Monday 29th September 2025. The were no issues identified.
| Issues Identified | Actions Taken |
| Bushes in the communal area are overgrown at Covington Place | Reported to Environmental Team |
| Dead moss in the communal area at Covington Place | Reported to Environmental Team |
| Communal gutters in the back of the scheme are blocked at De Trafford Mews | Job raised for M&Y |
Bollington & Tytherington
| Issues Identified | Actions Taken |
| Shopping trolley left in the communal area at Archer Close | Reported for removal |
| Fly tipping/rubbish left in the communal bin store at Archer Close | No action as bin men arrived on site and removed |
| Excessive amount of fallen leaves in the communal garden & in the turning circle at Oak View | Reported to Environmental Team |
| Issues Identified | Actions Taken |
| Light is constantly on in the communal bin area at Copperfields | Job raised for M&Y |
| Bare earth in communal area sloping onto path which is becoming muddy at Copperfields | Reported to Environmental Team |
| Several items being stored in communal bin store area at Copperfields | Letter sent to all residents for removal |
| External light hanging off scheme building at Sandwich Drive | Job raised for M&Y |
| Several items of fly tipping at various properties on Sandwich Drive | Letter sent to properties for removal |
| Blocked grid from communal guttering causing water to pool at Templar Court | Job raised for M&Y |
| Issues Identified | Actions Taken |
| Overgrown weeds and moss in the alleyway at Oak Road | Housing Officer to speak with residents regarding this |
| Communal gate sticking slightly at Dooleys Grig | Job raised for M&Y |
| Leak coming from external tap at Archer Close | Reported to Water Plus |
| Issues Identified | Actions Taken |
| Alleyways starting to get overgrown weeds growing at Duddy Road | Housing Officer spoke with residents to make sure they remain clear |
| Rear garden untidy and contains none garden items at Paddock Close | Housing Officer to arrange a clear up day |
| Storage cupboard contains none garden items at Paddock Close | Housing Officer to arrange clear up day |
| Pooling of water in communal rear parking area at Copperfields | Looking at obtaining a quote for works |
| Personal items found in communal meter cupboard at Copperfields | Letter to be sent to residents |
| Issues Identified | Actions Taken |
| Devan bed base has been left in the communal gardens at Sandwich Drive | Job raised for caretakers to remove |
| Tv Aerial in block 1-18 needs assessing for potential upgrade due to poor condition at Copperfields | Job raised for Digital Vision |
| Issues Identified | Actions Taken |
| Shopping Trolley has been left in the communal area at Archer Close | Reported for removal |
| Weeds growing in the flower beds at Copperfields | Reported to Environmental Team |
Macclesfield Central
Macclesfield West
| Issues Identified | Action Taken |
| x1 communal internal light not working at Heyes House | Job reported to M&Y |
| x2 communal fence panels have been damaged at Heyes House | Job reported to M&Y |
| Old clothes airer has been left in communal garden at Heyes House | Reported to caretaker for removal |
| Knee high rail broke in communal car park at Vicarage Way | Job reported to M&Y |
| Bed headboard has been left in the communal car park Vicarage Way | Reported to caretaker for removal |
| Moss in communal drying area's at Weavers Court | Reported to Environmental Team |
| Facia boards need replacing at the scheme at Weavers Court | Job reported to M&Y |
| Overgrown bushes in the communal gardens at Weavers Court | Reported to Environmental Team |
| Communal entrance door difficult to close at Weavers Court | Job reported to M&Y |
| Fly tipping/rubbish left near the bin store at Greengates | Quote sent for removal |
| Issues Identified | Action Taken |
| x2 internal communal lights are not working at Heyes House | Job reported to M&Y |
| Fly tipping in the bin store and in the communal area at Greengates | Reported to caretaker for removal |
| Issues Identified | Action Taken |
| x1 internal communal light is not working at Heyes House | Job reported to M&Y |
| Fly tipping near to the bin store at Greengates | Reported to caretaker for removal |
| Missing & broken window handles to communal area at Greengates | Job reported to M&Y |
| Dead moss in the communal gardens at Greengates | Reported to Environmental Team |
| Dead moss in the communal gardens at Weavers Court | Reported to Environmental Team |
Macclesfield South
| Issues Identified | Action Taken |
| Holly overhanging in communal drying area at Moss Lane | Reported to Environmental Team |
| Broken bench in communal garden at Moss Lane | Quote sent for removal |
| Fencing blown down to the entrance of Silk Rose Drive | Reported to Cheshire East Council |
| Excessive amount of leaves blown down onto the communal garden at Trident Way | Reported to Environmental Team |
| Overhanging trees in the parking area from Council land at Trident Way | Reported to Cheshire East Council |
| Several fence slats have come away from the communal fencing at Trident Way | Job reported to M&Y |
| A number of personal items have been left in the communal store room at Mulberry Court | Letter sent out to residents for removal |
| x3 lights not working in the communal stairwell at Willerby Close | Job reported to M&Y |
| Issues Identified | Action Taken |
| Several gardens have rubbish/litter in them at East Park Road & Everglade Close | Housing Officer spoke with residents on site |
| Moss in the communal drying area at Moss Lane | Reported to Environmental Team |
| Fly tipping/rubbish in communal drying area and bin area at Moss Lane | Reported to caretaker for removal |
| Communal gutters need clearing out and repair needed at the rear of 156 Moss Lane | Job reported to M&Y |
| Communal gate post and hinges on gate need replacing at Moss Lane | Job reported to M&Y |
| Car tyres left in communal gardens at Trident Way | Letter sent out to residents for removal |
| Issues Identified | Action Taken |
| Mattress and rubbish surrounding the bin store area at Mulberry Court | Reported to caretaker for removal |
| x3 internal communal lights are not working at Mulberry Court | Job reported to M&Y |
| Window handle in communal laundry room broken at Mulberry Court | Job reported to M&Y |
| Fly tipping left in communal area at Moss Lane | Reported to caretaker for removal |
| x1 internal communal light not working at Willerby House | Job reported to M&Y |
| Damage to communal door reveal at Willerby House | Job reported to M&Y |
| Issues Identified | Action Taken |
| Drainpipe from guttering damaged next to communal doors at Willerby House | Job reported to M&Y |
| Fly tipping & rubbish left on the floor in the bin store area at Moss Lane | Reported to caretaker for removal |
| Several internal communal lights not working at Mulberry Court | Job reported to M&Y |
| Fire exit sign has fallen off the communal door at Mulberry Court | Reported to caretaker to put back up |
Macclesfield East
| Issues Identified | Action Taken |
| Tree growing over into the parking area at the rear of the scheme at Garden Close | Reported to M&Y gardeners |
| Several broken communal fences identified throughout the scheme at Garden Close | Job reported to M&Y |
| Fly tipping in the bin store area and in the outside communal area at Garden Close | Housing Officer will contact residents regarding this to request removal |
| Broken glass in the communal bin store area at Garden Close | Urgent request sent to Environmental Team |
| Issues Identified | Action Taken |
| Fly tipping has been left in the bin store area at Ullswater Mansions | Reported to caretaker for removal |
| x2 external communal lights not working at Knights Court | Job reported to M&Y |
| Communal bin shute is dirty at Elizabeth House | Reported to Environmental Team |
| Fly tipping has been left in the communal area at Garden Close | Reported to caretaker for removal |
| Issues Identified | Action Taken |
| Fly tipping has been left in the bin store area at Ullswater Mansions | Reported to caretaker for removal |
| Communal scheme bushes are overgrown at Oakleaf Lodge | Reported to Environmental Team |
| x2 communal car park lights & x1 communal internal light are not working at Knights Court | Job reported to M&Y |
| Fly tipping has been left in the communal area at Paladin Place | Reported to caretaker for removal |
| x3 communal internal lights are not working at Elizabeth House | Job reported to M&Y |
