Support in Cheshire

Each council area (Cheshire East and Cheshire West & Chester) provides ASB reporting channels via their Community Safety Teams.

Cheshire East Council -  Anti-Social Behaviour (this is a link to a new website).

Cheshire West & Chester Council - Anti-social behaviour  (this is a link to a new website).

If you are experiencing ASB please let us know.

Report it here. (This link will open in a new window.)

Cheshire East -  Hate Crime (this is a link to another website)

Cheshire West & Chester -  Report it (this is a link to another website).

If you are experiencing hate behaviour please let us know. Report hate behaviour, here.

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My CWA (Cheshire Without Abuse)

Visit the My Cheshire Without Abuse website (this link will open in a new window)

Phone: 0333 344 9505 (24/7 helpline)

Cheshire East Domestic Abuse Hub

Visit the Cheshire East Domestic Abuse Hub website (this link will open in a new window)

Phone: 0300 123 5101

Cheshire West & Chester Domestic Abuse Support

Visit the Cheshire West and Chester Council Website here (this link will open in a new window)

Cheshire Constabulary - Domestic Abuse Support Organisations

Visit the Cheshire Police website here (this link will open in a new window)

If you are experiencing domestic abuse please let us know. Report it, here.

Includes Early Help teams, children’s centres, and safeguarding referral routes. All links below are to another website and will open in a new tab.

 

Cheshire West and Chester

• Children: Report concerns to the Integrated Access and Referral Team (i-ART) at 0300 123 7047 (8:30 am-5 pm). Out-of-hours, call the Emergency Duty Team at 01244 977277. Further guidance is available via the Cheshire West Safeguarding Children Partnership.
• Adults: Contact the Community Access Team at 0300 123 7034. You can also report an adult safeguarding concern online through the Cheshire West and Chester Council portal. 

 

Cheshire East

• Children: Contact the Cheshire East Consultation Service (ChECS) at 0300 123 5012 (Option 3) during office hours. For emergencies at night or weekends, call the Emergency Duty Team at 0300 123 5022.
• Adults: Report concerns to the Adult Social Care Team at 0300 123 5010. Secure emails can be sent to lsab@cheshireeast.gov.uk by authorized professionals.

 

Wider Cheshire Area

• Halton: Safeguarding is handled by the Halton Safeguarding Children Partnership and the Halton Safeguarding Adults Board.
• Warrington: Report concerns via the Warrington Safeguarding Partnerships or contact the MASH Team at 01925 443400

Safeguarding is everyone’s responsibility - if something doesn’t feel right, please reach out.

The Household Support Fund helps people with low incomes who are struggling with money. In Cheshire you can access it using the links below:

• Cheshire East Household Support Fund   (this link will open in a new window)
• Cheshire West Household Support Fund  (this link will open in a new window)

Get more information about managing your bills: 

Energy bills

Water bills

Broadband

Help is available if you're worried about paying your rent. We have a dedicated team who can help you with advice and support. We may be able to help you access extra grants or benefits. 

Find out more about what to do if you're worried about getting behind on rent.

Discretionary Housing Payment
If your benefits don’t cover all your rent, you might be able to get extra money from your local council. 

• Cheshire West housing payments (this is a link to another website.)
• Cheshire East housing payments (this is a link to another website.)

 

There are grants available for people and families on low income to help to buy white goods, like fridges and washing machines. You can find out more information and if you can access support on the following websites:

• Cheshire West Household Support Fund, here (this is a link to another website and will open in a new tab.)
• United Utilities Trust Fund, here (this is a link to another wesbite and will open in a new tab.)
• Cheshire West HELP Scheme (this link will open in a new window) - Contact 0808 175 3599 (Mon-Fri, 9am-5pm) or apply online for food, fuel, and essential household items.
• Cheshire East Household Support Fund (this link will open in a new window) - Provides assistance for vulnerable households, which may include white goods or furniture.
• Local Welfare Assistance (this link will open in a new window) - Various schemes exist across Cheshire East, Cheshire West & Chester, and Warrington to support people with emergency furniture and appliances.
• Green Doctor (this link will open in a new window) - Energy-related support for Cheshire residents, which may include help with energy-efficient appliances.
• Glasspool Charity Trust (this link will open in a new window) - provides grants for white goods.

• West Cheshire Credit Union: They offer specific loan products to help manage the cost of school uniforms and shoes.

Cheshire (County‑wide Services)

Cheshire & Wirral Partnership NHS - Mental Health Crisis Line

https://www.cwp.nhs.uk (this link will open in a new window)

Helpline: 0800 145 6485 (Available 24/7)

Cheshire Mind (Cheshire Mind Alliance - directory of local Minds)

https://www.mind.org.uk/about-us/local-minds (this link will open in a new window)

Cheshire East

Cheshire East Live Well

https://www.cheshireeast.gov.uk/livewell/livewell.aspx (this link will open in a new window) 

Cheshire East Mental Health Support (Council)

https://www.cheshireeast.gov.uk/livewell/health-matters/mental-health/mental-health.aspx (this link will open in a new window) 

Mind - Cheshire East (via national directory)

https://www.mind.org.uk/about-us/local-minds (this link will open in a new window) 

Cheshire West and Chester

Live Well Cheshire West

https://www.livewell.cheshirewestandchester.gov.uk (this link will open in a new window) 

Cheshire West and Chester Council - Mental Health Support

https://www.cheshirewestandchester.gov.uk/residents/health-and-social-care/mental-health(this link will open in a new window)  

Mind - Cheshire West (via national directory)

https://www.mind.org.uk/about-us/local-minds (this link will open in a new window)