Support in Merseyside
At Regenda, we want to help our residents as much as we can. If it is something that we can't help with, we work with lots of other businesses and charities who can support you.
Click below to see the range of support available in Merseyside:
Crisis cafes
Crisis Cafes are an alternative to A&E and provide a listening ear, a safe space, crisis and recovery interventions and referrals to ongoing support services. Crisis cafes offer support in areas like:
- Debt advice, benefits and welfare services
- Domestic violence support
- Access to housing and homeless prevention services
- Substance misuse and addiction support
- Health, wellbeing and counselling services
- Establishing a safety plan
- Access to peer support worker for additional, follow up support.
In Merseyside, your Crisis Cafes are:
Liverpool/ Sefton: Liverpool Light (18+)
Email: Liverpool.light@creativesupport.org.uk
Opening times: from 6pm-1am, Monday to Sunday
Address: 181-185 London Road, Liverpool, L3 8JG.
Runcorn: Mental Health Matters (18+)
Opening times: from 6pm-9pm, Wednesday
Address: Castlefields Community Centre, Village Square, Castlefields, Runcorn, WA7 2ST.
Runcorn: Mental Health Matters Second Site (18+)
Opening times: from 6pm-12 midnight, Thursday (including bank holidays)
Address: St Michaels and All Angels Church, Greenway Road, Runcorn, WA7 5BS.
Southport: Sefton CVS (18+)
Telephone: 0300 323 0197
Email: crisiscafe@seftoncvs.org.uk
Opening times: from 5pm-11pm, Friday to Sunday
Address: Alchemy, 3 Mornington Rd, Southport, PR9 0TS.
St Helens: Hope House (18+)
Phone: 01744 20032
Email: Info@hopecentre.org.uk
Website: Hopecentre.org.uk
Opening times: from 4pm-12 midnight, seven days per week
Address: Hope House, 110 Crab Street, WA10 2DJ.
Warrington: Mental Health Matters (18+)
Phone: 07484 061 684, from 6pm-11pm
Email: mhm-no2.warringtonandhalton@nhs.net
Opening times: from 6pm-12 midnight, Monday, Wednesday, Friday, Saturday, Sunday
Address: Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG.
Widnes: Mental Health Matters (18+)
Opening times: from 6pm-12 midnight, Tuesday
Address: St Paul's Church, Victoria Square, Widnes, WA8 7QU.
Birkenhead: Compañeros (+18)
Telephone:0151 488 8135
Email: enquiries.comp@spiderproject.org.uk
Opening times: 10am-10pm, every day of the week, but last entry is at 8.30pm each day
Address: 2a Price Street, Birkenhead, CH41 6JN
Household Support Fund
The Household Support Fund is money from the Department for Work and Pensions. It helps people with low incomes who are struggling with money.
New funding is available from 1st April 2025 to 31st March 2026. Councils are using this to support people and families who need extra help.
(These are all links to other websites and will open in a new window.) To find out how your council is using the fund, visit your local council’s website.
Liverpool
Sefton
St Helens
West Lancs
Wirral
Wellbeing support in Merseyside
These are all links to other websites and will open in a new window.
Merseyside
Liverpool
Sefton
St Helens
West Lancs
Wirral
Help with energy bills
There are lots of local and national organisations who can offer support for people to pay their energy bills. Look at the links below for more information. (These are all links to other websites and will open in a new window.)
Liverpool
West Lancs
Sefton
St Helens
Wirral
Merseyside
RAISE - Benefits Advice Team
Help with food
Households with children that are eligible for free school meals can access free holiday clubs, where they will be provided with healthy meals and take part in fun and creative activities.
This is being offered via all local authorities and customers should contact their local council to book on to these. The list below are all links to external websites that will open in a new window.
Liverpool
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Feeding Liverpool Flyer
Sefton
Wirral
St Helens
West Lancs
Merseyside
Support for Domestic Abuse
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Centre 56: Support for women and families experiencing domestic abuse or crisis: Centre 56 | Home (this is a link to another website) - 0151 727 1355
Liverpool Domestic Abuse Service: Liverpool Domestic Abuse Service (this is a link to another website) - 0800 084 2744
Merseyside Domestic Abuse Service: 07802722703 - Merseyside Domestic Violence Service (this is a link to another website)
Paul Lavelle Foundation: Support for men experiencing domestic abuse: Paul Lavelle Foundation (this is a link to another website) - 0151 651 3777
Wellbeing support in Merseyside
These are all links to other websites and will open in a new window.
Merseyside
Liverpool
Sefton
St Helens
West Lancs
Wirral
Support for Hate Crime
Liverpool
Sefton
St Helens
Merseyside
National support:
Stop Hate UK - Stop hate. Start here (this is a link to another website).
True Vision - Stop Homophobic, Transphobic, Racial, Religious & Disability Hate Crime (this is a link to another website).
Crimestoppers - 0800 555 111. Report anonymously (this is a link to another website).
Victim Support - Support line: 08081 689 111. Support for victims of crime (this is a link to another website).
Equality Advisory Support - Support line: 0808 800 0082. Live chat available (this is a link to another website).
Citizens Advice Bureau - Advice available around hate crime and how to report it (this is a link to another website).
Tell MAMA - Support line: 0800 456 1226. SMS: 01157 070 007. Whatsapp: 0734 184 6086. Further contact information (this is a link to another website.)
GALOP - Supporting LGBT+ people who have experienced abuse and violence (this is a link to another website).
Help with school uniforms
Help with school uniforms varies between schools and local authorities. Talk to your child's school directly for support, but there are also other places you can access support for school uniforms.
Please see the list below, these are links to other websites. The links will open in a new window.
West Lancs
Wirral
National
Help with rent
If you are struggling to pay your rent, there is lots of support. Please speak to us, and we can support you.
Get support if you're behind with your rent
You can also access other payments:
Liverpool
Sefton
St Helens
West Lancs
Wirral
Help with water bills
Help with white goods
There is support for people and families on low income to buy essential white goods. Below are links to other websites, these will open in a new window.
Liverpool
Sefton
St Helens
West Lancs
Wirral
Merseyside
Help for people with disabilities and special needs
Liverpool
Sefton
St Helens
Wirral
Merseyside
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Birkdale Trust : grants Children today : for specialised equipment and services
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Family Action : for families living with poverty, ill health and social isolation
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Family Fund : for lower-income families with a severely disabled child
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Lifeline 4 kids : essential equipment to improve quality of life
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Meningitis Now : to deal with the impact of meningitis.
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New Life Foundation : for seriously disabled or terminally ill children.
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Turn to us : access to welfare benefits, charitable grants
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The Variety Club : to provide vital daily items
Help for families with young children
Liverpool
Sefton
St Helens
West Lancs
Wirral
Merseyside
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If you’re more than 10 weeks pregnant or have a child under 4, the Healthy Start scheme can help you buy healthy foods like milk or fruit, or vitamins at Get help to buy food and milk
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Emergency essentials for children BBC Children in Need Emergency Essentials Programme - Family Fund Business Services (familyfundservices.co.uk)
Help getting into work or education
Liverpool
St Helens
Sefton
West Lancs
Wirral
Merseyside
The Learning Foundry
We work closely with The Learning Foundry, another group in our family of businesses to support you and all our customers with free job-based training.
The Learning Foundry is an Ofsted 'Good' rated training provider based in Liverpool. They offer a wide range of courses, from employability courses for young people, to job-specific training for anyone 19+ in areas such as construction, childcare and dental nursing.
Adult Learning Courses count towards Universal Credit 'Looking for Employment Hours' (with approval from your job coach.)
Find out more about accessing free training (this link will open in a new window).
Domestic abuse support in Merseyside
Everyone has the right to live free from abuse. If someone in your home is controlling, threatening or abusing you, that is not okay and we can support you.
You can let us know, here , or there are some organisations in your community you can go to for support.
Support for women - Tomorrow's Women (this link will open in a new tab.)
Support for women - South Liverpool Domestic Abuse Service (this link will open in a new tab.)
Support for victims and survivors - Information service - It's Never Ok, Wirral (this link will open in a new tab.)
Support for men - Paul Lavelle Foundation (this link will open in a new tab.)
Support for men — Advice from Liverpool City Council (this link will open in a new tab.)
Support for men — ManKind Initiative (this link will open in a new tab.)
Support for men — Domestic Abuse Helpline for Men (this link will open in a new tab.)
Support for women and children - The Lighthouse Centre – Involve Northwest (this link will open in a new tab.)
Support for women and girls - Home - Liverpool Domestic Abuse Service (this link will open in a new tab.)
Support for all - RASA (this link will open in a new tab.)
Support for all - Merseyside Domestic Violence Service [MDVS] (this link will open in a new tab.)
Honour-based abuse victim support - Savera (this link will open in a new tab.)
Support from the St Helens Domestic Abuse Team - Safe2Speak St Helens (this link will open in a new tab.)