Support in Merseyside
At Regenda, we want to help our residents as much as we can. If it is something that we can't help with, we work with lots of other businesses and charities who can support you.
Click below to see the range of support available in Merseyside:
Crisis cafes
Crisis Cafes are an alternative to A&E and provide a listening ear, a safe space, crisis and recovery interventions and referrals to ongoing support services. Crisis cafes offer support in areas like:
- Debt advice, benefits and welfare services
- Domestic violence support
- Access to housing and homeless prevention services
- Substance misuse and addiction support
- Health, wellbeing and counselling services
- Establishing a safety plan
- Access to peer support worker for additional, follow up support.
In Merseyside, your Crisis Cafes are:
Liverpool/ Sefton: Liverpool Light (18+)
Email: Liverpool.light@creativesupport.org.uk
Opening times: from 6pm-1am, Monday to Sunday
Address: 181-185 London Road, Liverpool, L3 8JG.
Runcorn: Mental Health Matters (18+)
Opening times: from 6pm-9pm, Wednesday
Address: Castlefields Community Centre, Village Square, Castlefields, Runcorn, WA7 2ST.
Runcorn: Mental Health Matters Second Site (18+)
Opening times: from 6pm-12 midnight, Thursday (including bank holidays)
Address: St Michaels and All Angels Church, Greenway Road, Runcorn, WA7 5BS.
Southport: Sefton CVS (18+)
Telephone: 0300 323 0197
Email: crisiscafe@seftoncvs.org.uk
Opening times: from 5pm-11pm, Friday to Sunday
Address: Alchemy, 3 Mornington Rd, Southport, PR9 0TS.
St Helens: Hope House (18+)
Phone: 01744 20032
Email: Info@hopecentre.org.uk
Website: Hopecentre.org.uk
Opening times: from 4pm-12 midnight, seven days per week
Address: Hope House, 110 Crab Street, WA10 2DJ.
Warrington: Mental Health Matters (18+)
Phone: 07484 061 684, from 6pm-11pm
Email: mhm-no2.warringtonandhalton@nhs.net
Opening times: from 6pm-12 midnight, Monday, Wednesday, Friday, Saturday, Sunday
Address: Ribban Court, 20 Dallam Lane, Warrington, WA2 7NG.
Widnes: Mental Health Matters (18+)
Opening times: from 6pm-12 midnight, Tuesday
Address: St Paul's Church, Victoria Square, Widnes, WA8 7QU.
Birkenhead: Compañeros (+18)
Telephone:0151 488 8135
Email: enquiries.comp@spiderproject.org.uk
Opening times: 10am-10pm, every day of the week, but last entry is at 8.30pm each day
Address: 2a Price Street, Birkenhead, CH41 6JN
Help with energy bills
There are lots of local and national organisations who can offer support for people to pay their energy bills. Look at the links below for more information. (These are all links to other websites and will open in a new window.)
- West Lancs Household Support Fund
- Sefton Household Support Fund
- Household Support Fund - St Helens Borough Council
- Wirral Emergency Financial Support
- British Gas Energy Trust
- RAISE - Benefits Advice Team
- Liverpool City Council - Benefits advice and support
- Citizens Advice - Fuel Support
- Scottish Power Community Hardship Fund
- Ovo Energy
- E.ON Next Energy Fund
- Octopus Energy
- CAB — Benefits Appeals Advice
Help with food
Households with children that are eligible for free school meals can access free holiday clubs, where they will be provided with healthy meals and take part in fun and creative activities.
This is being offered via all local authorities and customers should contact their local council to book on to these. The list below are all links to external websites that will open in a new window.
- Full list of foodbanks in Liverpool
- Essential support and foodbanks/pantries in Liverpool
- Sefton Household Support Fund
- Wirral Emergency Financial Support
- Trussell Trust Foodbank Search
- Feeding Liverpool Flyer
- The Community Grocery
- The Live Well Directory for Liverpool City Region
- St Helens Welfare Assistance Scheme
- Wirral Emergency Financial Support
- West Lancs Household Support Fund
Help with school uniforms
Help with school uniforms varies between schools and local authorities. Talk to your child's school directly for support, but there are also other places you can access support for school uniforms. Please see the list below, these are links to other websites. The links will open in a new window.
Help with rent
If you are struggling to pay your rent, there is lots of support. Please speak to us, and we can support you. You can also access other payments:
Help with water bills
Help with white goods
There is support for people and families on low income to buy essential white goods. Below are links to other websites, these will open in a new window.
Help for people with disabilities and special needs
- Contact - for families with disabled children | Contact
- Birkdale Trust: grants for people with a hearing impairment
- Children today: for specialised equipment and services
- Family Action: for families living with poverty, ill health and social isolation
- Family Fund: for lower-income families with a severely disabled child
- Lifeline 4 kids: essential equipment to improve quality of life
- Meningitis Now: to deal with the impact of meningitis.
- New Life Foundation: for seriously disabled or terminally ill children.
- Smile for Life: access to funding from charities and organisations.
- Turn to us: access to welfare benefits, charitable grants
- The Variety Club: to provide vital daily items
Help for families with young children
- If you’re more than 10 weeks pregnant or have a child under 4, the Healthy Start scheme can help you buy healthy foods like milk or fruit, or vitamins at Get help to buy food and milk
- You can get free dental products for 3–5 year-olds at Boots stores. Just ask a member of staff for “Jesse” in store
- Emergency essentias for children BBC Children in Need Emergency Essentials Programme - Family Fund Business Services (familyfundservices.co.uk)
Domestic abuse support in Merseyside
Everyone has the right to live free from abuse. If someone in your home is controlling, threatening or abusing you, that is not okay and we can support you.
You can let us know, here , or there are some organisations in your community you can go to for support.
Support for women - Tomorrow's Women (this link will open in a new tab.)
Support for women - South Liverpool Domestic Abuse Service (this link will open in a new tab.)
Support for victims and survivors - Information service - It's Never Ok, Wirral (this link will open in a new tab.)
Support for men - Paul Lavelle Foundation (this link will open in a new tab.)
Support for men — Advice from Liverpool City Council (this link will open in a new tab.)
Support for men — ManKind Initiative (this link will open in a new tab.)
Support for men — Domestic Abuse Helpline for Men (this link will open in a new tab.)
Support for women and children - The Lighthouse Centre – Involve Northwest (this link will open in a new tab.)
Support for women and girls - Home - Liverpool Domestic Abuse Service (this link will open in a new tab.)
Support for all - RASA (this link will open in a new tab.)
Support for all - Merseyside Domestic Violence Service [MDVS] (this link will open in a new tab.)
Honour-based abuse victim support - Savera (this link will open in a new tab.)
Support from the St Helens Domestic Abuse Team - Safe2Speak St Helens (this link will open in a new tab.)