Gas safety

As your landlord, we are required by law to make sure your gas appliances, piping and flues are safe and well maintained to keep you and your neighbours safe. As a tenant of Regenda Homes, it is your responsibility to provide access to allow us to carry out these checks.

Annual gas service/safety checks
Once a year, our engineers will visit you to service your heating system and make sure it is safe and well maintained. This is required by law, whether you use your gas supply or not.

The service only takes 45 minutes and we will check all gas appliances belonging to Regenda Homes, pipework and flues, as well as test smoke detectors and any carbon monoxide detectors. If you have your own gas appliances, such as a fire or gas cooker, it is your responsibility to have these serviced annually by a Gas Safe engineer. 

If you do not allow us access to your home to carry out these safety checks, you are putting yourself and your neighbours at risk. We will take legal action against you, which could lead to fines or even imprisonment.

What should I do if I smell gas?
If you smell gas, turn your gas supply off at the mains, switch off all appliances, open doors and windows, go outside and call the National Grid Emergency on 0800 111 999 straight away. You should also call M&Y Maintenance and Construction on 0151 703 3396.

Do not turn on your lights or any other electrical switches and do not use naked flames, cigarettes or mobile phones inside the building.

How can I stay gas safe?
Never attempt to do any work involving gas or gas appliances yourself - always use a Gas Safe registered engineer.

Make sure you know where your gas meter is and how to turn off the supply. Don’t block flues, chimneys or vents and never cover a gas appliance, buy a second hand gas appliance or use a gas appliance if you think it’s not working properly.

If we smell gas or are concerned for your safety, we reserve the right to force entry into your home to take emergency action in order to protect the health and safety of you and your neighbours.