Latest news

Belong Winter 2024 – your resident newsletter out now!

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The latest edition of our residents’ newsletter, Belong, is out now.  

The Winter 2024 edition includes a summary of our 2023/24 performance, updates to our repairs service, resident stories and more!

Meet Jo and Alice, your Customer Insight and Experience Officers

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Your voice matters. We offer a wide range of opportunities to be involved in the management of your housing, including the ability to influence strategies, housing related policies, and the delivery of services.  

As your Customer Insight and Experience Officers, Jo and Alice lead a range of panels, and opportunities for you to provide feedback and help us improve our services. 

Introducing our new Web Chat service!

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Going live on Tuesday 10th December, this convenient new way to connect with our Customer Service team will be available Monday to Friday, from 9:30 AM to 3:30 PM.

Have your say on our Group Corporate Plan!

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We want your feedback to help shape our corporate plans for the future! The Regenda Group Corporate Plan sets out how Regenda Homes, and other subsidiaries of The Regenda Group, will deliver our purpose to regenerate places and create opportunities for people. 

Repairs service update

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Earlier this year, we asked for your thoughts on our repairs service. Thank you for taking the time to complete our survey.  

Your satisfaction is our priority and we are committed to continually improving our services. Your valuable feedback has guided our project to improve our repairs and investment services. 

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