Latest news
Spotlight on our complaints process
We're shining a spotlight on our complaints process, and how it works if you need to make a complaint to us.
A spotlight on Tenancy Fraud
We’re shining a spotlight on Tenancy Fraud. As a registered provider of social housing, we provide affordable homes for some of the most vulnerable people in our society , and we want to raise awareness of Tenancy Fraud as it’s an issue which takes our time, resources and homes away from the people who need it most.
Support and money advice for the festive season
We understand that this time of year can be financially difficult for many people - and if you’re struggling, we encourage you to reach out to us.
We’ve rounded up support and advice available to support you during the festive period and beyond.
Belong Winter 2024 – your resident newsletter out now!
The latest edition of our residents’ newsletter, Belong, is out now.
The Winter 2024 edition includes a summary of our 2023/24 performance, updates to our repairs service, resident stories and more!
Meet Jo and Alice, your Customer Insight and Experience Officers
Your voice matters. We offer a wide range of opportunities to be involved in the management of your housing, including the ability to influence strategies, housing related policies, and the delivery of services.
As your Customer Insight and Experience Officers, Jo and Alice lead a range of panels, and opportunities for you to provide feedback and help us improve our services.
Introducing our new Web Chat service!
Going live on Tuesday 10th December, this convenient new way to connect with our Customer Service team will be available Monday to Friday, from 9:30 AM to 3:30 PM.