Changes to how we respond to damp and mould
New government regulation, called Awaab’s Law, has been introduced from 27th October 2025.
This means there are new legal changes to how social landlords, like us at Regenda, respond to damp, mould and other health hazards in homes.
What’s changing?
Social landlords, like Regenda Homes now must meet strict timeframes when a resident reports a hazard:
Emergency repairs: must be made safe within 24 hours
Investigation: must happen within 10 working days
Written summary: must be shared with the resident within 3 working days of inspection
Works start within 5 working days if the resident is vulnerable or the hazard is serious.
What hazards are included?
See below the list of hazards currently listed under Awaab’s Law. More hazards will be added in 2026 and 2027.
Damp and mould (including condensation and fungal growth)
Emergency hazards - defined as those posing an imminent and significant risk of harm, such as:
- Severe mould
- Gas leaks
- Structural collapse
- Fire risks
- Electrical faults.
Why has Awaab’s Law been introduced?
This law is about making sure homes are safe and making sure all our residents are listened to and protected.
Why is it called Awaab’s Law?
Awaab’s Law is named after Awaab Ishak, a child who tragically died due to prolonged exposure to mould in his home.
What should I do if I have damp and mould in my home?
Please report signs of damp, mould and condensation to us as soon as you can, and we can fix it.
The quickest way to report damp and mould is via our online form, here.
Or find out more about how we respond to damp and mould, here.