Customer Centric Strategy

Our Customers Centric Strategy aims to put our customers at the core of everything we do.

At Regenda, we are on a journey to become a fully customer centric organisation. Our new strategy focuses on the below key elements as guiding principles.

As a group, we're aiming to:

• Put customers at the centre
• Deliver high-quality experiences
• Builds a positive emotional connection and trust
• Use customer feedback to drive continuous improvement

What do we mean by customer centric? Find our more in the video below. 

You can read our Customer Centric Strategy, here: Customer Voice Strategy.pdf