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Temporary Closure:
Please note, the reception at the Commutation Plaza office in Liverpool will be closed this Friday (18th October), from 12pm.
We apologise for any inconvenience this may cause.
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Your feedback is important to us and shapes our future services
We use CX Feedback and Pexel to collect the views and opinions of our customers.
Find out more: Your feedback
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Support in your neighbourhood
We’ve created a directory of support that is available across the North West. Visit My Neighbourhood and select your region to find out what’s going on where you live.
Find out more: My Neighbourhood -
Share your experience
The Housing Ombudsman has launched a Call For Evidence survey. Take part to share your experiences of our repairs and maintenance services:
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Would you like to be involved with decisions about your home and your neighbourhood?
You're invited to join our involvement groups, learn new skills and make new friends while making a difference in your community:
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We're here to help
We know it can be difficult to know where to turn if you’re worried about money. But there is a lot of support available. Our Income Team can provide advice and support and may be able to access additional benefits for you.
Request a call back from our Income Team: Money Advice -
If you need to report a repair, want to check repair responsibilities or are concerned about damp and mould, you'll find lots of useful information on our repairs and maintenance pages:
Repairs and Maintenance
Damp and Mould
