• Temporary Closure:

    Please note, the reception at the Commutation Plaza office in Liverpool will be closed this Friday (18th October), from 12pm.

    We apologise for any inconvenience this may cause.

  • Your feedback is important to us and shapes our future services

    We use CX Feedback and Pexel to collect the views and opinions of our customers.

    Find out more: Your feedback

     

  • Support in your neighbourhood

    We’ve created a directory of support that is available across the North West. Visit My Neighbourhood and select your region to find out what’s going on where you live.

    Find out moreMy Neighbourhood

  • Share your experience

    The Housing Ombudsman has launched a Call For Evidence  survey. Take part to share your experiences of our repairs and maintenance services:

    Find out more

     

  • There are lots of ways to provide feedback on our services or make a complaint:

    Send us feedback

     

  • Would you like to be involved with decisions about your home and your neighbourhood? 

    You're invited to join our involvement groups, learn new skills and make new friends while making a difference in your community:

    Get Involved

  • We're here to help

    We know it can be difficult to know where to turn if you’re worried about money. But there is a lot of support available. Our Income Team can provide advice and support and may be able to access additional benefits for you.

    Request a call back from our Income Team: Money Advice

  • If you need to report a repair, want to check repair responsibilities or are concerned about damp and mould, you'll find lots of useful information on our repairs and maintenance pages:

    Repairs and Maintenance

    Damp and Mould