Void Standard and Lettings Consultation

Details

We’re asking residents to share their views on two important parts of how we manage our homes:

1. The Void Standard

This is the set of rules we follow to make sure a property is in good, safe and clean condition before a new resident moves in.
The Void Standard covers things like:

  • How clean the home should be
  • What repairs we must complete before letting it
  • What fixtures, fittings and safety checks should always be in place
  • What we replace, what we repair, and what we leave for new residents to choose themselves

We want to know if our standards meet your expectations and what matters most to you when you move into a new home.

2. The Lettings Procedure

This is the step‑by‑step process we use when offering and allocating homes to residents.
It includes:

  • How we advertise available properties
  • How we decide who is offered a home
  • How we communicate with applicants
  • How we support people right up until move‑in day

We want to hear about your experiences, what works well, and where our process could be clearer, fairer or easier to understand.

 

If you'd like to come along, please send us an email to book your space. 

RSVP: getinvolved@regenda.org.uk

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Void Standard and Lettings Consultation

Details

We’re asking residents to share their views on two important parts of how we manage our homes:

1. The Void Standard

This is the set of rules we follow to make sure a property is in good, safe and clean condition before a new resident moves in.
The Void Standard covers things like:

  • How clean the home should be
  • What repairs we must complete before letting it
  • What fixtures, fittings and safety checks should always be in place
  • What we replace, what we repair, and what we leave for new residents to choose themselves

We want to know if our standards meet your expectations and what matters most to you when you move into a new home.

2. The Lettings Procedure

This is the step‑by‑step process we use when offering and allocating homes to residents.
It includes:

  • How we advertise available properties
  • How we decide who is offered a home
  • How we communicate with applicants
  • How we support people right up until move‑in day

We want to hear about your experiences, what works well, and where our process could be clearer, fairer or easier to understand.

 

If you'd like to come along, please send us an email to book your space. 

RSVP: getinvolved@regenda.org.uk