Homes for those who need it most: Ensuring homes go to the right people
Finding a home is about much more than bricks and mortar. It’s about being secure, stable and a place to belong. At Regenda Homes, our priority is making sure homes we provide go to the people who need them most.
The way we allocate properties, and the checks we carry out are designed to be fair, transparent and focused on housing need. Here’s how the process works, along with the truth behind some common myths.
How we allocate homes
Working closely with local councils, we make sure homes are offered to those that really need them. This includes families living in overcrowded conditions, people facing homelessness and individuals with health and/or safety concerns.
We carefully assess every application against clear criteria. When we offer a home to someone, it’s because their circumstances match the guides we follow, not by chance or personal connections.
Mythbusting: Setting the record straight
Myth: Regenda picks tenants at random
The truth: Every decision follows clear rules. We look at housing need and property suitability.
Myth: If you apply, you’ll get a home straight away
The truth: There is high demand, so we prioritise based on needs, using banding:
Category A – Urgent cases like homelessness, domestic abuse, severe overcrowding, or serious health needs
Category B – Other housing needs, like overcrowding, living with family, or needing to move for work.
Myth: It’s first come, first served
The truth: Our decision is based on priority. We check who has the greatest need and who’s been waiting longest in their band
Myth: Regenda ignores local councils
The truth: We work closely with Local Authorities. In many areas, homes are allocated through Choice-Based Lettings schemes or nominations, which means councils send us applicants from their housing register.
The checks we do before we offer a home
Before offering a home, we carry out several important checks.
Right to rent
First, we confirm the Right to Rent, ensuring the applicant is legally eligible to rent a property in the UK.
Affordability
We then assess affordability to make sure the tenancy will be sustainable and the resident can manage the costs involved.
References and Background checks
We complete references and background checks to verify information and maintain safe communities.
Property size rules
Finally, we apply property size rules to make the best use of our homes and ensure they are suitable for the needs of the household.
Tackling tenancy fraud
Sometimes, homes are used in the wrong way. This is called tenancy fraud. It can happen when someone lies on their application, rents out their home without permission, or leaves their home empty while still paying rent.
We take tenancy fraud very seriously. Fraud means fewer homes for people who really need them. If you think tenancy fraud is happening in your area, please tell us. Together, we can work together to protect our homes and make sure they go to the right people.
If you think Tenancy Fraud is happening in your area, you can tell us here (this link will open in a new window).
Our goal is simple: to make sure homes are going to the people who need it most. By working closely with local councils, following clear rules, and carrying out thorough checks, we keep the process fair and transparent.
By tackling tenancy fraud and following processes that ensure homes go to the right people, we protect our homes and give residents flexibility to find the right fit. Together, we can make sure every property is used in the right way.
If you’d like to find out more about the lettings process, click here (this link will open in a new window).