Staying safe in your home

As your landlord, we have an obligation to ensure you are safe in your home.
By law, we must carry out an annual service and safety check of all of the gas appliances in your home. This includes boilers, cookers and fires. With recent changes to regulations, we must now also ensure that at least one smoke alarm is on each storey of your home, where there is a room used as living accommodation (so not in any loft space).
A carbon monoxide alarm must also be in any room which contains a fixed combustion appliance, such as a boiler (though this excludes gas cookers).
Going forward, when we visit your home to carry out the legally required annual gas safety check, we will also ensure that you have the right alarms fitted and that they are in working order. If your home doesn’t have any gas appliances, we will check your smoke alarms are fitted and are working when we visit to perform our regular Electrical Installation Condition Report Certificate (EICR) check.
What you can do
Please ensure that your smoke and carbon monoxide alarms are working, only taking the batteries out when immediately replacing them.
If your home doesn’t currently have a smoke alarm on each floor as well as a carbon monoxide alarm next to your boiler, please contact us on 0344 736 0066, email info@regenda.org.uk or log a job using the My Regenda Homes Portal on the Regenda Homes website.
If you suspect there is a CO leak, call Cadent immediately on 0800 111 999
Signs and symptoms of Carbon monoxide poisoning
Carbon monoxide gas is colourless and does not smell. You cannot tell if it is around you. Symptoms of carbon monoxide poisoning include:
- Headache
- Dizziness
- Feeling sick or being sick
- Feeling weak
- Confusion
- Chest and muscle pain
- Shortness of breath.
The symptoms may come and go. They may get worse when you spend time in an affected room or building and get better when you leave or go outside.
Remember, if you suspect there is a CO leak, call Cadent on 0800 111 999.