Cheshire

We have homes across Cheshire, including Sandbach, Middlewich, Alderley Edge, Congleton and Wilmslow.

This includes general needs homes, independent living and supported housing.

We have 1,026 homes for social or affordable rent in Cheshire.

Our homes are within these local authorities:

989 homes in Cheshire East
37 homes in Cheshire West and Chester

Your Local Housing Office

Opening hours: Monday to Friday, 9:30am-4:30pm

Our offices are safe places for anyone to report hate crime. We act as third‑party reporting centres, offering a confidential space for anyone who has experienced or witnessed hate crime.

St Chad’s Centre, Limegreen Parade, Limehurst Village, Oldham, OL8 3HH

Your Local Team

Your Cheshire neighbourhood team supports residents across general needs, supported housing, and independent living. They work closely with partners including the Police, Fire & Rescue, councils, community groups and support agencies.

Our Cheshire team supports residents across Sandbach, Middlewich, Alderley Edge, Congleton and Wilmslow.

Neighbourhood & Communities

Kelly - Head of Housing - Greater Manchester, Cheshire & Rossendale
Verity - Neighbourhood & Communities Manager - Greater Manchester, Cheshire & Rossendale
Jasmine - Neighbourhood & Communities Team Leader (General Needs)
Amanda - Neighbourhood & Communities Officer (general needs, Cheshire)
(Vacancy) - Neighbourhood & Communities Officer (Crewe & Congleton)
Beverley - Scheme Manager (Bakers Villa, Cheshire)

Income, Lettings & Welfare

Julie - Income & Lettings Manager
Rebecca - Income & Lettings Team Leader
Kirsty - Income Officer (Cheshire East & Cheshire West)
Maisy - Lettings Officer (covers Cheshire)
Lucy - Lettings Officer (covers Cheshire)
Mohammed - Lettings Officer (supports Cheshire)
Teresa - Welfare Benefits Officer (covers Cheshire)

Local Inspections

We regularly check shared spaces and neighbourhoods across Cheshire, working with local partners to respond to issues and improve neighbourhoods.

Current local priorities:

Tackling ASB hotspots
Improving shared areas based on inspection findings
Supporting residents with safety concerns

Inspection Dates

See when we'll next be in your neighbourhood:

Neighbourhood Walkabout and Inspection dates for Cheshire

See the latest changes we’ve made:

Neighbourhood Inspection Feedback

You Said, We Did

Based on recent estate inspections across Cheshire, here are some of the improvements we’ve made following resident feedback:

You said: Several communal areas and external boundaries needed repair.

We did: Reported damaged bin store doors, fences, gates and communal fencing to M&Y for repair across William Barker Court, Oakfield Road and De Trafford Mews.

You said: Fly‑tipping was becoming a recurring issue on several schemes.

We did: Sent letters to residents, instructed caretakers to remove waste, and obtained quotes for clearance at Park Mill, Eaton Mews, Cross Lane and Priesty Fields.

You said: Safety concerns and maintenance issues needed addressing.

We did: Reported loose roof tiles, insecure cupboard locks, missing fence panels, broken communal door latches, and blocked gutters to M&Y or Environmental Teams for action. You said: Safety concerns like loose paving, trip hazards and overgrown areas needed urgent action.

We did: Raised emergency repairs, arranged grounds maintenance, and escalated structural issues (e.g., loose roofing, communal flooring hazards) to our Asset team for follow‑up.

See the latest changes we've made:

Neighbourhood Inspection Feedback

To find out more about our performance across Regenda Homes you can visit our

Performance page, here

Get Involved in Your Area

Residents in Cheshire can get involved by:

Joining inspections
Attending surgeries and community events
Taking part in The Big Conversation
Joining customer panels
Sharing feedback to shape local priorities

See upcoming events

Learn more about Customer Voice opportunities

Community Support and Opportunities

We want to be able to help you as much as we can. If it is something that we can't help with, we work with lots of other businesses and charities who can support you:

Welfare, money and benefits support
Money Advice

Wellbeing advice and referrals
Support in Cheshire

Local inspections and clean‑ups
Neighbourhood Walkabouts and Inspections

Community and partner events
Community Events

Opportunities to learn, volunteer or get involved
Ways to get involved

Looking After Your Neighbourhood

We want everyone to feel safe where they live. If you experience or witness anything causing concern in your area, please let us know. Reporting issues early helps us take action and support you and your neighbours

Use the quick links below to report issues, share feedback or find inspection details.

Report Anti-Social Behaviour

Report Hate Behaviour

Report Tenancy Fraud

Let us know if someone is at risk of harm

Let us know if you're experiencing domestic abuse

Give Feedback

Anti-Social Behaviour Support in Cheshire

Each council area (Cheshire East and Cheshire West & Chester) provides ASB reporting channels via their Community Safety Teams.

Cheshire East Council - Anti-Social Behaviour (this is a link to a new website).

Cheshire West & Chester Council - Anti-social behaviour (this is a link to a new website).

If you are experiencing ASB please let us know.

Report it here. (This link will open in a new window.)

Hate Behaviour Support in Cheshire

Cheshire East - Hate Crime (this is a link to another website)

Cheshire West & Chester - Report it (this is a link to another website).

If you are experiencing hate behaviour please let us know. Report hate behaviour, here.

Domestic Abuse Support in Cheshire

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