Events

Reporting repairs on our portal

• Event TypeResident involvement calendar
• Start20 Mar 2026 11:00
• End20 Mar 2026 12:00
• Total places40

Meet At

We are holding a consultation to run through how customers can log repairs on our website portal. 

We will cover any improvements you'd like to see when reporting repairs online. 

The session will take place:

• Friday 20th March
• 11am - 12pm
• Online via Microsoft Teams.

If you would like to attend the consultation, please send us an email to getinvolved@regenda.org.uk 

Repairs Communication - Scrutiny review

• Event TypeResident involvement calendar
• VenueCommutation Plaza, Stage Room
• Address 1 Commutation Row, L3 8QF
• Start08 Apr 2026 09:00
• End08 Apr 2026 16:00
• Total places30

Details

We’re taking a detailed look at our communications around follow‑up repairs, and this is your chance to lead the scrutiny, ask the important questions, and help us understand what’s working and what needs to change.

This isn’t a consultation, it’s your investigation, with us stepping back and you taking the driving seat.

Before the session, we’ll send you all the papers, data and information you’ll need to prepare.

On the morning, we’ll give a clear overview of the day, including the types of questions you may want to explore, as well as some training on what a scrutiny review involves.

You’ll then take the lead in reviewing:

• A short presentation
• A Q&A with our operatives and other staff members
• Live call‑handling examples to listen to in action

To recognise your involvement, you’ll receive:

• A light lunch
• Travel expenses provided with a valid receipt
• A £50 Love2Shop voucher

Places are limited, so if you’d like to attend, please email getinvolved@regenda.org.uk.