News

You may be feeling increased financial pressure over the Christmas period while trying to manage increased spending with paying your rent bills, food and fuel.

If you receive Universal Credit and have been impacted by the 11th November rent increase, you will need to update your journal with the new rent and service charge amounts so that you receive the right payment from the Department for Work and Pensions (DWP). 

Residents at Pennine View, our over 55s independent living scheme in Rochdale, have recently launched their own gardening club as part of the Sow the City initiative – an Enrichment Provider for the Working Well: Support to Succeed programme.

We would be grateful if you could complete the Reasonable Adjustments for Vulnerable Customers Survey, we value your feedback to help shape our policy and procedures. 

Following a significant rise in complaints about disrepair, the Housing Ombudsman has launched a Call For Evidence survey which gives social housing residents the opportunity to share their experiences of repairs and maintenance services.