Latest news
Mutual Exchange: Thinking about moving home?
Through a mutual exchange, you can find a new place to live by swapping homes with another social housing resident.
CX Feedback - Your views are important to us
We use your feedback to shape our services and to ensure that the services we provide are what our residents want to see.
Reporting damp and mould - What happens next?
We want to make sure that your home is free from damp and mould. If you’re concerned about damp or mould, it’s important that you report this as soon as possible. When you first contact us to report damp or mould, we will ask you a series of questions to help us find a solution to the issues you’re experiencing.
Resident Voice Panel - Introducing Nigel
Congratulations to Nigel Hennerley, our new Resident Voice Panel Vice Chair!
Customers and colleagues joined to meet the Housing Ombudsman
Last week, we welcomed customers and colleagues from housing associations across the Liverpool City Region to ‘Meet the Housing Ombudsman’ at The Learning Foundry.
Meet the Housing Ombudsman
On 23rd April 2024, we’re hosting a ‘Meet the Ombudsman’ event for residents. It’s a chance to meet the Housing Ombudsman for England, Richard Blakeway.