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We’re aware that there is advice being shared on Facebook around getting Direct Debit payments reimbursed, including for rent payments. The advice suggests that if you pay rent by Direct Debit, you can contact your bank to claim the funds back.   

However, if you do this, your account will be in arrears. This is not money you’re owed - it will come out of your rent account, and you will be responsible for repaying it.  

We close for Christmas on Friday 22^nd December and will reopen on Tuesday 2^nd January 2024. Find out how to get in touch with us during this time.

A website review and a raft of improvements!

Christmas can be a difficult time for many people. If you’re considering taking out a loan with a loan shark, please speak to our Income Team first.

We've created some tips on preventing pipes from freezing and what to do if this does happen.