Make your voice heard | News

Make your voice heard

Our Customer Experience Team has been working with landlords across the North West to gather feedback from residents on a Together with Tenants Charter. This was introduced by the National Housing Federation.

We’ve used this feedbackand the Together with Tenants Charter, The White Paper Charter for Social Housing and TPAS National Tenant Engagement Standards to create a Residents Charter for you. 

Our Residents Charter sets out what you should expect from Regenda and aims to enhance a culture that values your voice and experience.

We’d like to share our draft Residents Charter with you to get your feedback and have set up two online sessions to hear your views and answer any questions you may have. These events will take place on: 

24th March from 1pm to 2.30pm

30th March from 10am to 11.30am 

If you would like to attend one of these virtual sessions, please contact sarah.done@regenda.org.uk stating your name, address and which date your prefer and we will send you the link to join the meeting. 

If you want to have your say but can’t make either session, we’ll let you know of other ways to get involved.

 

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