What you need to know about upcoming stock conditions survey
What is a stock condition survey?
A stock condition survey is a visual inspection of the inside and outside of your home. Stock condition surveys usually take around 20 – 40 minutes. The survey will not cause any disruption in your home.
The surveyor collects information on the condition of your home, taking into consideration the age and condition of the main elements of your home, such as your kitchen and bathroom, windows and doors.
Why are we doing a survey?
The information we get from the surveys helps Regenda plan for repairs and investment programmes going forward.
At Regenda, we want to invest in and maintain our homes to the highest standard. Undertaking a stock condition survey allows us to collate the information to enable us to do this effectively.
Who is doing the survey?
Regenda is working with Michael Dysons Associates Limited who will complete the stock condition surveys.
Any communications from Michael Dysons Associates Limited will be genuine. Surveyors from Michael Dysons Associates Limited will have an ID badge and letter of authority from the Regenda Group.
Is my home is going to be surveyed?
2500 Regenda Homes properties will be surveyed between April and September 2025. If your home has not been surveyed since 2023, it is likely that your home will be surveyed during this period.
Who will tell me if and when my home will be surveyed?
If your home is going to be surveyed, you will receive a letter from Michael Dysons Associates Limited several weeks before your intended appointment. This is a genuine communication.
If you have received a letter regarding a stock condition survey please book an appointment by contacting Michael Dyson Associates directly:
Freephone — 0800 328 9896
Email - regenda@mdyson.co.uk
Michael Dysons Associates Limited is open Monday-Friday between 8:30am – 5pm.
I am feeling nervous about my home being part of the stock condition survey
Stock conditions surveys are nothing to worry about. The information we get can help us plan future improvement work to your home.
You can speak to the team at Michael Dyson Associates directly about what a stock condition survey is like by contacting them:
Freephone - 0800 328 9896
Email - regenda@mdyson.co.uk
Michael Dysons Associates Limited is open Monday-Friday between 8:30am – 5pm.
You can also speak to our Customer Services Team via webchat,
Email - info@regenda.org.uk
Telephone - 0344 736 0066