Support with paying your bills

We know it can be stressful when you're worried about money, but it's important you don't ignore the problem. Our team can help you, or you can contact companies directly to let them know you are struggling. They will help you put a plan in place.

If you are worried about paying your bills, please get in touch. Our Income Team is here to help you manage your budget, apply for grants or funding and reduce your bills. Find out more below.

Contact our Income Team

We know it can be difficult to know where to turn if you’re worried about money. But there is a lot of support available. Our Income Team can provide advice and support and may be able to access additional benefits for you.

There are lots of way to contact our income team:

Email:
info@regenda.org.uk

Call:
0344 7360 066 and ask to speak to a member of the Income Team.

We can call you:
You can request a call back from our Income Team by filling in our online form. A member of our Income Team will call you back within 5 working days.

Request a call back

Local Area Support

You may also be able to get support from your local council. They can help you pay for your bills, food and clothes.

This help may be called 'welfare assistance' or the ‘Household Support Fund’. Each council runs their own scheme so your area might offer different support to another.

You don’t have to be getting benefits to get help from your local council. If you do get benefits, they won’t be affected.

Support with paying your bills in Merseyside

Liverpool   

Sefton   

St Helens  

Wirral  

Tips to help save money on your bills

We’re making homes more energy efficient to help our residents save money. We’ve been adding things like:

  • Cavity wall insulation
  • Loft insulation
  • Double glazing
  • Better boilers.

These changes help keep homes warmer and bills lower. You can save energy too. Small changes at home can make a big difference to your bills and help the planet.

In the kitchen

  • Use the right size pan and put a lid on it to keep heat in
  • Reheat food in the microwave - it uses less energy than the oven
  • Keep your fridge and freezer about 75% full
  • Let food cool before putting it in the fridge
  • Only boil the water you need in the kettle
  • Use a slow cooker - it uses less energy than the oven
  • Keep your fridge and freezer clean so air can move around
  • Check the door seals: close a piece of paper in the door. If it pulls out easily, the seals may need replacing.

Home entertainment

  • Turn off appliances at the plug
  • Don’t charge phones or laptops longer than needed - it wastes energy and harms the battery
  • Some TVs adjust to room light - watching with the lights off can save up to 50% energy
  • When buying new tech, look for the Energy Saving Trust logo or check online on the Energy Saving Trust website (this link will open in a new window.)

 

Washing and cleaning

  • Only run the dishwasher or washing machine when full
  • Dry clothes on a rail or line - tumble dryers cost around 59p an hour
  • Wash clothes at cooler temperatures to save energy and help them last longer
  • Clean your windows - more light means less need for lamps
  • Skip the pre-rinse setting - modern machines clean well without it
  • Use the economy setting to save energy and water.

Phone and broadband

Some broadband and phone companies offer cheaper deals for people who get certain benefits. Ofcom has a list of these deals.

Visit the  Ofcom website to find out where you can get these deals.