Lancashire

We have over 3500 homes for social or affordable rent in Lancashire.

This includes general needs, independent living and supported housing properties.  

Our homes are within these local authorities:  

  • Blackburn with Darwen - 9
  • Blackpool - 22
  • Burnley - 32
  • Chorley - 7
  • Fylde - 23
  • Preston - 14
  • Ribble Valley - 11
  • Rossendale - 175
  • South Ribble - 4
  • West Lancashire - 168
  • Wyre - 2924

Your local housing office (we are open Monday to Friday, from 9:30am to 4:30pm)

Regenda Homes, Fleetwood Hospital, Pharos Street, Fleetwood, FY7 6BE

Your local team

Your Lancashire neighbourhood team supports residents across general needs, supported housing, and Housing for Older People (HFOP). They work closely with partners including the Police, Fire & Rescue, councils, community groups and support agencies.  

Leadership
Mike - Head of Lancashire

Nic - Neighbourhood & Communities Manager

Hannah - Neighbourhood & Communities Team Leader (General Needs)

Kirsty - Neighbourhood & Communities Team Leader (HFOP & Supported)

Neighbourhood & Communities Officers
Claire - Flakefleet & Broadwater

Lucy - West View

Hannah - Warren Farm, Fleetwood Town Other, Over Wyre

Hollie - Thornton‑Cleveleys

Michelle - Poulton & Garstang

Tenancy Enforcement & Housing Assistants

Philip - Tenancy Enforcement Officer

Ann‑Marie - Housing Assistant

Michaela - Housing Assistant

Supported Housing & Scheme Management
Heather - Supported Housing Officer

Claire - Registered Manager (The Charnocks)

Yvette - Engagement Worker

Jill - Out‑of‑Hours Engagement Worker

Scheme Managers (Independent Living & Extra‑Care)
Delyse - Freeborn, Verona & Marsh Court

Hope - Brays Hey & Torentum Court

Jane - Burlington House & Elizabeth Court

Jeanette - Garstang

Cecilia - Over Wyre

Kath - Over Wyre

Lynn - Welbeck House, Welbeck Gardens & Warrenhurst House

Sharon - Hatfield Avenue

Sue - Extra Care Manager, Lighthouse View

Shelley - Extra Care Scheme Manager, Lighthouse View

Kylie - Extra Care Receptionist

Rosie - Extra Care Receptionist

Income, Lettings & Welfare
Katy - Income & Lettings Manager

Anwaar - Income & Lettings Team Leader

Marlene - Income Officer (HFOP areas)

Jayne - Income Officer (West View, Warren Farm, Fleetwood, Fylde, Over Wyre)

Lee - Welfare Benefits Officer

Natalie - Sundry Debt Officer

Lisa - Income Officer (Redwing)

Hannah - Income Assistant (Redwing)

Ashley - Lettings Officer

Kay - Lettings Officer

Emily - Lettings Officer

Jake - Lettings Assistant

Local inspections

We regularly check shared spaces and neighbourhoods across Lancashire, working with local partners to respond to issues and improve neighbourhoods.  

Current local priorities:  

  • Tackling ASB hotspots  
  • Improving shared areas based on inspection findings
  • Supporting residents with safety concerns    
      

See when we'll next be in your neighbourhood :  

Inspection Dates Lancashire  

See the latest changes we’ve  made:    

You Said, We Did

Based on recent estate inspections across Lancashire, here are some of the improvements we’ve made following resident feedback: 

You said: Gutters, downspouts and communal areas needed attention. 
We did: Raised and chased repairs for disconnected downspouts, cracked brickwork, broken guttering, and tired internal decoration across several schemes including Knowsley Crescent,

Cavendish Mansions and Church Street. 
You said: Fly‑tipping and rubbish were causing issues in shared spaces. 
We did: Logged clearances with our Customer Service Centre, worked directly with residents, and reported fly‑tipping to Wyre Council during walkabouts in Fleetwood Town Centre, Cherry Tree Court and Crooklands Gardens.

You said: Safety concerns like loose paving, trip hazards and overgrown areas needed urgent action. 
We did: Raised emergency repairs, arranged grounds maintenance, and escalated structural issues (e.g., loose roofing, communal flooring hazards) to our Asset team for follow‑up. 

See the latest changes we've made:

Lancashire Estate Inspections Feedback

See how we're performing across Regenda Homes

Performance reports

Get involved in your area

There are lots of ways you can get involved in what's going on in your community. Residents in Lancashire can get involved by:

  • Joining inspections
  • Attending surgeries and events    
  • Taking part in The Big Conversation
  • Joining one of our customer panels
  • Sharing feedback that shapes local priorities

 

See upcoming events

What's on Lancashire 

Learn more about Customer Voice opportunities

Customer Voice opportunities 

Community support & opportunities

We work with councils, charities and community partners to support residents with:  

  • Welfare, money and benefits  

  • Cost‑of‑living support  

  • Wellbeing referrals  

  • Domestic abuse support  

  • Food, energy and essentials  

  • Disability and special needs support  

  • Help for families and young children  

  • Hate crime reporting  

Find out more about local support

Support in Lancashire

 

Welfare, money and benefits support from Regenda
Money Advice

Local inspections and clean‑ups
Scheme and Estate Inspections

 

Opportunities to learn, volunteer or get involved
Ways to get involved

 

Looking After Your Neighbourhood

We want everyone to feel safe where they live. If you experience or witness anything causing concern in your area, please let us know. Reporting issues early helps us take action and support you and your neighbours

Use the quick links below to report issues, share feedback or find inspection details.

Report Anti-Social Behaviour

Report Hate Crime

Report Tenancy Fraud

Let us know if someone is at risk of harm

Let us know if you're experiencing domestic abuse

Give Feedback