Merseyside

We have over 4,085 homes for social or affordable rent in Merseyside.

This includes general needs, independent living and supported housing properties.

Our homes are within these local authorities:

  • 1,159 homes in Liverpool
  • 463 homes in Sefton
  • 848 homes in St Helens
  • 1,615 homes in Wirral

Your local housing office (we are open Monday to Friday, from 9:30am to 4:30pm)

Commutation Plaza,1 Commutation Row, Liverpool, L3 8QF

Report Hate Crime at our office

Our Commutation Plaza office is a safe place for anyone to report hate crime. 

We have worked with police and other partner agencies to make our offices a third-party reporting centre for hate crime.   

That means we offer a safe place for anyone to report hate crime, if you have experienced hate crime or seen it happen to someone else.  

You can come to our office to be listened to in confidence. We will support you to contact the right support near you. 

Your local team

Meet your regional team 


Leanne - Head of Housing - Merseyside 
Christine - Neighbourhood & Communities Manager 
George - Neighbourhood & Communities Team Leader (General Needs)
Brooke - Neighbourhood & Communities Officer - Liverpool, Sefton, Southport 
Stephen - Neighbourhood & Communities Officer - Liverpool (Everton, Garston, Kirkdale, Netherley, Wavertree, West Derby) 
Tony - Neighbourhood & Communities Officer - Wirral (Birkenhead, Eastham, Noctorum, Oxton, Rockferry, Tranmere, Wallasey) 
Amanda - Neighbourhood & Communities Officer - Wirral (Birkenhead) 
Jemma - Neighbourhood & Communities Officer - Wirral, Wallasey 
Louise - Neighbourhood & Communities Officer - Grove Street (development) 
Kerri - Neighbourhood & Communities Officer - St Helens (Newton-le-Willows, Earlestown) 
Victoria - Neighbourhood & Communities Officer - St Helens, Ormskirk, Skelmersdale/West Lancs (supporting Sefton)

James - Neighbourhood & Communities Team Leader (HFOP & Supported)
Phil - Supported Housing Officer - All Merseyside and Cheshire 
Layla - Tenancy Enforcement Officer - All Merseyside & West Lancs
Carla - Housing Assistant - All Merseyside & West Lancs 
Lynne - Housing Assistant - All Merseyside & West Lancs 
Molly - Housing Assistant - All Merseyside & West Lancs
Neil - Environmental Officer - All Merseyside & West Lancs 
Nick - Independent Living Handyperson - All Merseyside & West Lancs

Our Scheme Managers
Angela - Scheme Manager
Deborah - Scheme Manager 
Rhona - Scheme Manager 
Kiah - Scheme Manager
Patricia - Scheme Manager
Sandra - Scheme Manager
Sue - Scheme Manager
Violet - Scheme Manager
Christine - Scheme Manager
Jan - Scheme Manager
Matthew - Scheme Manager

Our Income Team
Sam - Income & Lettings Manager - All Merseyside & West Lancs 
Matthew - Income & Lettings Team Leader - All Merseyside & West Lancs 
Carolyn - Income Officer - St Helens 
Tayla - Income Officer - Liverpool 
Mark - Income Officer - West Lancs, Sefton 
Lesley - Income Officer - Wirral (Birkenhead) 
Laura - Income Officer - Wirral 
Frederick - Income Officer - Supported Housing (Income) 
Collete - Welfare Benefits Officer - All Merseyside & West Lancs

Our Lettings Team
Lesley - Lettings Officer - Liverpool/Sefton 
Shirley - Lettings Officer - HFOP Stock 
Simona - Lettings Officer - Wirral 
Millie - Lettings Officer - St Helens/West Lancs 
Maisy - Lettings Officer - Liverpool/Sefton

Local Inspections

We regularly check shared spaces and neighbourhoods across Merseyside and work with partners, like local councils, Police, Fire & Rescue Service, and community organisations to take action on ASB and respond to concerns when issues need joint action. 

Current local priorities include:

  • Tackling ASB hotspots
  • Improving shared areas based on inspection findings
  • Supporting residents with safety concerns.

See when we'll next be in your neighbourhood:

Neighbourhood Walkabouts and Inspection Dates in Merseyside

See the latest changes we've made:

Neighbourhood Inspection Feedback

Looking After Your Neighbourhood

We want everyone to feel safe where they live. If you experience or witness anything causing concern in your area, please let us know. Reporting issues early helps us take action and support you and your neighbours

Use the quick links below to report issues, share feedback or find inspection details.

Report Anti-Social Behaviour

Report Hate Crime

Report Tenancy Fraud

Let us know if someone is at risk of harm

Let us know if you're experiencing domestic abuse

Give Feedback